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My Cox Internet Connection Drops Once or Twice a Day Past Few Months

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During the past approximately 2-3 months, my internet connectivity drops at semi-random times, once or twice daily. Strangely, the first disconnect of the day, seems to happen early morning, say 6-9 am Pacific. Another in the afternoon.

The problem is solved by rebooting the router, but this is not acceptable for me as a solution, as my Vonage VoIP phone service depends upon a stable connection..

I have a Cisco N900 wireless router (WNDR4500 v2). I have several devices connected to the wired ports. I've replaced the router, and even had Cox come out and replace the modem. I've had them check the connections in my house and at the curb. I've had them verify the signal strength as strong. Nothing fixed the issue (two visits so far).

The problem has nothing to do with a computer attached to the network, because the problem happens even with computer off.

I have a third visit scheduled by Cox for 3 pm 8/20/13. I believe this is somehow a Cox network issue, and I'm also not optimistic they can find or fix it. I've read a few posts that sound somewhat similar, and equal in frustration. I'd appreciate it if anyone has any information on a potential solution, or that they have similar issues. I'm in Mission Viejo, CA.


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