First of all, I never knew I had a data limit. But twice now I've received letters telling me I have exceeded my limits. I look back and for some reason the usage literally jumped 200% overnight! How can that happen? My usage has not changed. I don't want TV online. I download an audiobook once per month only. My Youtube use hasn't changed. What's the deal?
I have cut out the landline because I don't need it. I cut out TV because you all couldn't keep it coming in smooth. The picture kept pixelating or tiling. I had techs out here 4 times and they said it was fixed and I wouldn't have that issue again. I finally with to a satellite. Since I made that change it seems Cox is out to get me so to speak. Suddenly after not having equipment charges for nine years, I get a $60 charge. That was fixed. Now all of a sudden a giant spike in my data usage. What gives?