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Slow internet

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Have the premier package but have been getting down into the 29-30 Mbps down and 5 Mbps up range lately. That is just a little over half the speed I am supposed to be getting and these numbers were taken late at night off of peak hours. It frequently will stall out when trying to view videos from various sources and have to wait for it to "buffer" for a while. My modem is a few years old, don't know if a new one would help or not, but seen some people getting help on here so I figured I would try.

Start Cox NetDownload SpeedUpload SpeedLatencyYour IP AddressCox Market
Thu Jan 23 01:32 AMYes28 Mbps5 Mbps15 millisecXXXXXXXOklahoma City
Thu Jan 23 01:31 AMYes30 Mbps5 Mbps15 millisecXXXXXXXOklahoma City
Wed Jan 15 04:15 AMYes28 Mbps5 Mbps21 millisecXXXXXXXOklahoma City
Wed Jan 15 02:45 AMYes29 Mbps5 Mbps19 millisecXXXXXXXOklahoma City
 RF Parameters
Downstream
 Freq/Power:855.000 MHz6 dBmV 
 Signal to Noise Ratio: 34 dB 
 Modulation:QAM256 

Upstream
 Freq/Power:28.700 MHz45 dBmV 
 Channel Type:DOCSIS 2.0 (ATDMA)  Symbol Rate:2560 kSym/sec  Modulation:QAM64 
 Status
System Uptime:40 days 7h:24m:5s
Computers Detected:1
CM Status:Telephony-Reg with Call Server
Time and Date:THU JAN 23 00:06:16 2014

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