RE: Outage in Northwest Arkansas
The phone message at Cox says its the entire state of Arkansas and all services. I am sure they are "working diligently to restore all services to their valued customers" but ...
View ArticleRE: Outage in Northwest Arkansas
News is reporting that they're having some kind of electrical issue and that "all hands are on deck". Guess they've never heard of a generator. Or redundant power.
View ArticleOutage in Northwest Arkansas
Does anyone have any info on the outage in Northwest Arkansas? The outage may cover more of the state. Just curious if there is anything out there that might help those of us that use an internet...
View ArticleRE: Outage in Northwest Arkansas
The issue was related to a commercial power outage. Most of the problems resulting from this should be resolved by now.
View ArticleRE: Difficulty accessing email, once again.
Once again, nothing has changed on my system. Settings are the same as always. Today, email is pulling up normally, and it worked yesterday too. In fact most of the time it works...but when it...
View ArticleReal-time Cox Network Condition
I just had internet connectivity lost for about 3 hours in Chula Vista; however, Cox phone and TV were still available. That tells me either my router/modem went weird, or Cox Internet wasn't working....
View ArticleRE: Real-time Cox Network Condition
Typically if there is an outage linked to your account it'll be mentioned by the automated system if you call in for techncial support. For larger outages an advisory will be posted to our support...
View ArticleRE: Las Vegas slowdown
I think I can help clear some of this up for you. It sounds like there are two different issues here. We did recently upgrade speeds for Preferred and Premier tiers of service in your area. This...
View ArticleRE: Las Vegas slowdown
If we do upgrade our modem because we are paying for the HSI Premier tier and have for years does COX offer a rebate or a nominal charge for the new modem? I really don't think its fair that the...
View ArticleRE: Las Vegas slowdown
I'm not aware of any upgrade incentives for modem at this time. Different retailers however may have deals of their own so definitely be on the lookout there. As for routers there usually aren't any...
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Las Vegas slowdown
Over the last month or more we have noticed that we will be cruising along fine on the internet and then suddenly everything comes to a stop. Even mail times out. Its been sporadic. It happens everyday...
View ArticleRE: SB6120 no upload bonding and
Hello,I have the Motorola SB6120, as well, and I just started having upload problems, too. 0.0 - 0.5 Mbps! I've had this modem for years and this problem just started on Friday, so it's not you,...
View ArticleRE: SB6120 no upload bonding and
It's 5/1 and we're still having issues, so am I right in assuming that the ticket is not closed out?
View ArticleRE: When will cox proactively compete instead of waiting for google to kill...
The problem is ignorance on the part of the consumer and no true competition. A majority of users have no idea what internet speeds are within the US, let alone the world (we are far behind)....
View ArticleRE: SB6120 no upload bonding and
WernstromIt's 5/1 and we're still having issues, so am I right in assuming that the ticket is not closed out?That was just for Steve's specific node, and I'm showing the TX levels there are back to a...
View ArticleRE: When will cox proactively compete instead of waiting for google to kill...
While I have much respect for the workers at Cox, I have to agree: if Google came to town I'd drop Cox like it's hot. The prices we pay for Mbits just seem way out of line (for TV, too). So if I...
View ArticleRE: SB6120 no upload bonding and
KipKWernstromIt's 5/1 and we're still having issues, so am I right in assuming that the ticket is not closed out?It appears you may not be the only one in your area with this issue, but I can't yet say...
View ArticleRE: When will cox proactively compete instead of waiting for google to kill...
Yeah. This in no way has anything to do with Cox employees. It all comes from corporate.
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