RE: When is COX going to start retaining checking routing and acct numbers...
Im pretty sure it can. You need to check on "Save my payment account details so I can use them to make future payments" the first time you make the payment, and then next time choose "Use a payment...
View ArticleWhen is COX going to start retaining checking routing and acct numbers like...
When I'm paying a bunch of bills it is frustrating when Cox is the only utility or vendor that does not retain my checking routing and account number. Cox is an advanced, sophisticated, famous company...
View ArticleDNS Problems
I have been have multiple problems with no DNS found. I have to reset my modem and router to correct the problem.
View ArticleRE: Latency/Packet Loss Issue
Hello Carl87,I see you have been having some issues with latency on your connection. The ping plotter results are a little difficult to read (not a program I use so I am not familiar). If you could...
View ArticleClik here to view.
Latency/Packet Loss Issue
So My issue is of course displayed in the picture above. This issue has been on-going for 30 days now, on/off with tech. support, tier 2 tech support, and a supervisor coming over, with no resolve...
View ArticleRE: Latency/Packet Loss Issue
C:\Users\CEXTREME>tracert www.google.comTracing route to www.google.com [74.125.228.113]over a maximum of 30 hops:1 <1 ms <1 ms <1 ms 192.168.0.1 2 17 ms 12 ms 9 ms 10.13.88.1 3 8 ms 7 ms 9...
View ArticleRE: Speeds dropping far below normal levels.
Just posting an update here so that I can have a log of the work COX is doing for me.Technician came out yesterday and, after having to tell him my issues all over again, verified that my levels were...
View ArticleRE: Speeds dropping far below normal levels.
The fact that he didnt just want to swap the modem and leave is actually a good sign. Makes me think he actually wants to fix the problem.The tap is where Cox connects your line house > pole to the...
View ArticleRE: Send/receive on Windows Live Mail
Uninstalling is a little extreme. What is the problem you are having sending email? Is there a error message? Or could you describe the symptoms?
View ArticleSend/receive on Windows Live Mail
Should I uninstall WLM and then reinstall? Will take care of my send/receive problem?
View ArticleSpeeds dropping far below normal levels.
A little back story that can be skipped if you don't like to read: Moved to this new apartment about five months ago and brought my Premier Internet package with me. Never had any issues at my previous...
View ArticleRE: Speeds dropping far below normal levels.
Oh yeah I definitely appreciated that he seemed genuinely interested in solving my problem and that he took the time to explain the reason he wanted to do this. I work for a company that does DSL...
View ArticleRE: Preferred modems?
Regarding the SB6141, there are Motorola and then there are ARRIS/Motorola versions of this modem. As I understand it, ARRIS bought out the Motorola line of modems, so which is which and what is the...
View ArticlePreferred modems?
What is the modem of choice for the Cox Internet? My connection has been slowing down, so maybe it is time to upgrade my modem.
View ArticleClik here to view.
RE: Preferred modems?
Get the white one. The black SB6141 were made exclusively for Comcast customers. While they still may work, they are either 2nd hand...or "fell of a truck". But hardware wise, they are exactly the...
View ArticleRE: Download / Upload
Yes, I have a Commodore 64 in the closet with software even. It was my first computer. I do have the Starter Tier. Internet only, no TV, no phone, no bundle. I am curious as to how to stay abreast of...
View ArticleRE: Download / Upload
BillyGoatGruffand when I direct connect to it I get the message that I am not in a groupCould you give more detail on this? My guess is when your connecting direct to the modem, you might not know to...
View ArticleDownload / Upload
Ran the Speed Check twice. 1 Mbps download / 0.39 Mbps upload 0.15 Mbps download / 0.40 Mbps upload I'm curious if these are considered high speeds? I have lag and haven't messed around much with...
View ArticleRE: Upgraded to Motorola SB6141 but not seeing Premier speeds
Thanks Chris! Anything I need to do once the change is put in place? Will I be able to check on it somehow?
View Article
