RE: Constant drops and stuttering while watching Twitch streams
The signals to your modem being reported are actually pretty hot making me wonder if there could be an intermittent issue there to deal with. I would also try collecting some trace routes to the hosts...
View ArticleRE: setting up Cox.net email on windows 8 / outlook 13
Outlook 2013 isn't a supported email client which may explain why you were offered Cox Tech Solutions to troubleshoot. You could try at this point to setup Windows Mail which should be pre-installed...
View ArticleRE: Zoom 5350 Cable Modem
It looks like 5.3 is still the most current approved version for use on our network. I did repush the lastest sub-version in the event that there were changes.
View ArticleRE: phone support is a JOKE
I checked your modem from this end and I didn't see anything alarming. If you could post some of the trace routes you're concerned about I'd be happy to look further.
View Articlemoving
I currently have cox internet and am moving. I want to know how much it costs to move internet to my new location
View ArticleRE: moving
Transfer fees are usually 20% off the normal install fees. I can have someone call you to provide you an exact quote. Please email us at cox.help@cox.com with your address & a preferred contact...
View ArticleRE: setting up Cox.net email on windows 8 / outlook 13
Sorry. I can only give you the settings that SHOULD work, I can't make them work. Could be a issue with the client, or maybe something on the PC blocking the connection or any number of things. If your...
View ArticleZoom 5350 Cable Modem
I see online that Zoom stated you will push out updates to this modem. I also see that Comcast is up to version 5.4 in their software. Are there any updates for this modem at this time? I am on version...
View ArticleRE: Zoom 5350 Cable Modem
My guess were the changes were only specific to certain ISP and how they run their particular networks. So far I haven't heard of many issues with the Zoom modem. That could mean the firmware is stable...
View ArticleRE: My netgear router is throttling my connection speed (Ultimate 150)
Yea, unfortunatly there isn't anything you can do to get faster LAN speed then 10/100 on that router. That is the technical limit of the port as per specs. If your looking for faster then 100Mbps you...
View ArticleSlow upload in orange county, ca
i was contacted by a cox person (sales-door to door) about how the new fiberoptics are now in in my area and would i like tv etc. During the conversation he hsaid i could get a new modem at the cox...
View ArticleRE: Slow upload in orange county, ca
Having a hard time fallowing your post to be honest. So a Cox salesman came to your door and offered you faster speeds, but said you would new a new (DOCSIS 3.0) modem?Did you get the new modem? If so,...
View ArticleRE: My netgear router is throttling my connection speed (Ultimate 150)
Thank you very much for your quick reply. Is there a reasonably priced wifi router that would fit the bill? I do realize that 94 Mbps isn't slow, but I do pay for and have delivered to my door (so...
View ArticleRE: Internet
Im not sure what you mean, so forgive my confusion. Are you looking for your wireless password? Email password? Password to access the modem's webpage?Lets start with what model modem you have and...
View ArticleInternet
My modem is password set. I had to reset a notebook and lost the password . One unit is set up but can not connect the 2nd
View ArticleMy netgear router is throttling my connection speed (Ultimate 150)
Hi, I'm so tired of getting the run around from cox support and spending hours searching google for my problem. There must be somebody out there who can actually help me and not just say "buy a new...
View ArticleRE: My netgear router is throttling my connection speed (Ultimate 150)
No problem. The reason I mention it is because you will never get full speed through a router, there will always be some loss of speed, the question is how much. If the speed from the modem is 150Mbps+...
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RE: Online backup
Could you give me some context? Are you reading that somewhere? In general, offsight refers to when you store something in a different physical location then the original medium. AKA cloud storage....
View ArticleRE: Cox Ultimate - 150/50. Down great, Up not so much
Are you doing the test direct to the modem or through a router? If a router, I have found that disabling any QoS can help solve problems with upload bottle necks. However if your not getting it direct...
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Cox Ultimate - 150/50. Down great, Up not so much
I'm not getting the upload I expected. I actually only went with Ultimate Package because of the upload speed... IP removed below.StartCoxNetDownloadSpeedUploadSpeed LatencyYour IPAddress Cox...
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