Cox Cisco DPC3825 DOCSIS 3.0 Gateway drops connection at least once a day
Hello everyone,I hope I can get some pointers here. I've been having issues with my Cox Cisco DPC3825 internet connection. For the last month or two, the internet keeps dropping at least once a day....
View ArticleRE: email only service?
When i called Cox with this question (last year), they told me that i could keep my Cox webmail for $7.95 a month. Edit: I just read a March 13 entry from a Cox employee saying this option is no longer...
View Articleemail only service?
Moving from phoenix to prescott. No service in prescott, can I keep cox email only account or service? Obiviously via using cox webmail? I caled Cox and one person said yes with our virtual email. They...
View ArticleDrop in internet speeds after 6:00pm everday.
i just purchased cox internet. i am using the Cisco dpc3825 modem/router... during the day it works fine. But at exactly 6:00pm everyday my speed slows down dramaticly. Its difficult to play on xbox...
View ArticleRE: Drop in internet speeds after 6:00pm everday.
You are not alone. This is already a thread about this subject. Cox has asked all affected users to send them a Trace (i think that is what it is called). They explain what to do. Look down the list...
View ArticleRE: speed drops to 2-5 mbps in the evening 7-11 pm with ultimate plan
Santa Barbara, college town, ridiculous population density. Cox is our only ISP/cable option. I could go DSL, but I'm moving out in a few months, so I don't want to bother changing. My friends living...
View ArticleDrop in wireless connection quite often.
I have a cox provided Netgear CG3000D v1 (Firmware Version 5.5.7) which often disconnects.When I have only one device connected to the router (Laptop) it works fine. When I add one more device to the...
View ArticleRE: Drop in wireless connection quite often.
Unfortunately I don't have any other streaming devices at home right now. The only other device that is connected is my iphone which doesn't use much of the connection in my opinion.
View ArticleRE: R02.0 No Ranging Response received - T3 time-out
the lines are always in the TVs the worse the lines are the slower the speeds areMar 13 2014 00:15:493-CriticalR02.0No Ranging Response received - T3 time-out;streamed 1080p videos from crunchyroll.com...
View ArticleR02.0 No Ranging Response received - T3 time-out
Mar 03 2014 20:59:223-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:f7:e2:b5;CMTS-MAC=60:73:5c:72:9b:79;CM-QOS=1.1;CM-VER=3.0;Feb 28 2014 17:42:513-CriticalR02.0No Ranging...
View ArticleRE: speed drops to 2-5 mbps in the evening 7-11 pm with ultimate plan
Hello desperateCOXcustomer and speed drops at night usually from 7-11 pm,We hope you don't give up on us, because we have not given up on getting your speeds where they need to be. I recommend trying...
View ArticleRE: Drop in internet speeds after 6:00pm everday.
Hello speed drops at night usually from 7-11 pm, I see we are already working with you at the below thread. As Health Edge mentioned, connecting wired would help determine if the issue is with...
View ArticleRE: Lost signal issues
Hello Walker2011, I am glad to hear that it has cleared up. Please let us know if you have any other issues or if this issues continues.
View ArticleRE: Slower than Normal Uploads to Twitch.tv?
Hello Zawaka, The modem is a Docsis 3.0 modem and should be able to handle those speeds. I changed the service code on your account to reflect the Docsis 3.0 modem. Please try another speed test and...
View ArticleRE: I think my Docsis 3.0 modem is using 1.0
Hello Zawaka, I changed the service code on your account to reflect the Docsis 3.0 modem. Please try another speed test and let us know the results.
View ArticleRE: Ultimate Package
Hello Caje31,The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with...
View ArticleUltimate Package
I have the ultimate package and it took 3 visits from cox techs to get it to work now that it has been fixed for some time I am only getting 40 download is that normal for my package?
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RE: blocked email addresses
Hello Satire, Classic Webmail:Allow or Block Messages To allow or block messages, follow the steps below.1From the WebMail Inbox click the Settings button.Result: The Settings window displays.Click...
View ArticleRE: email issue
My final solution was to dump Mac Mail and go with the AirMail App.....which seems to be workiing just fine.
View Articleemail issue
a couple of weeks ago I lost my email service through Cox webmail on my desktop An iPhone an android and a i pad air..Cox was able to reestablish webmail on my desktop but they cannot do it for the...
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