RE: Ultimate Rip Off!
Tiffany R., I did as you recommended(Laptop<-->cable modem), and my speed went up to 119.42 down and 25.95 up with an amazing ping of 16ms. Why is my router slowing down the connection? Do you...
View ArticleRE: Ultimate Rip Off!
I get 130ish hardwired and 70 wireless. Its almost impossible to not lose speed over wireless as far as I can tell, im using a dual band wireless connected on the 5g band.As for the PS3 , thats cause...
View ArticleRE: Frequent Disconnections
Hey im working with a tech for the same exact issue.Essentially I will notice my internet cut out, look at the modem, modem will be flashing and be back up in about 20-30 seconds. Does this multiple...
View ArticleRE: Frequent Disconnections
oOreikaOoHey im working with a tech for the same exact issue.Essentially I will notice my internet cut out, look at the modem, modem will be flashing and be back up in about 20-30 seconds. Does this...
View ArticleRE: Constant disconnects
Its the COX run around. They blame you for their problems. Either their problem is something they're not willing to address (not enough nodes), or they are completely clueless as to whats causing the...
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RE: Constant disconnects
So last night was rather peaceful.. today it has not been so much.. The hub to the modem is dropping massive packets from 10% to 80% across the board but not enough to knock me offline, just bringing...
View ArticleRE: How can I suspend internet service for 2 months online?
I can tell you that the seasonal deal is fine ,however, you can not send email while on it just receive.I changed my service in Oct 2012 at that time I was paying 39.99 to Oct 1 then it went to $44 Nov...
View ArticleE-mail disconnections
For the last few weeks I have been getting numerous interruptions of my e-mail service. While logged on it will say that I am "working offline". When I try to connect online I get the" connect now"...
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RE: Constant disconnects
Oh hi mom another disconnect. Please fix the node in my area/street. As for the cox techs question. No I am not using a router. I explained the issue and i do not want a tech INSIDE my house, because...
View ArticleRE: Premier Speed
The modem is a Cisco DPQ3212C DOCSIS 3.0 2-PORT EMTA. Interestingly, it is not on Cox’s compatible list, but it is the modem installed by Cox when we upgraded to Premier Service. I would be happy to...
View ArticleRE: Frequent Disconnections
Hi SSCOX1, Please let us know how your service call goes tomorrow and do not hesitate to contact us back if difficulties persist.Thanks,Tiffany R.Cox Support Forum Specialist
View ArticleRE: Constant disconnects
Hello Kyros, I see that we have not had a technician out to you for this issue in the past. I believe it is pertinent to have a technician out to your house to be able to properly diagnose the problem...
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RE: Experiencing Packet loss (Very Frequent Lag Spikes)
BubbsCarlos D.: We have not heard from you for some time. Do you wish to continue to chat?If you're having a problem with lag spikes, an online chat in real-time may not be an ideal way to try to...
View ArticleRE: Service availability to Kellyville, Oklahoma
First check the address at http://cablemover.com and/or https://locator.go2broadband.com to see if there's another cable provider (as in the same technology as us - 75-ohm coaxial to the home) at that...
View ArticleRE: text missing
If it's just the Security Suite software showing problems, then the Security Suite installation may be corrupted or misconfigured, and uninstalling and reinstalling may fix it.However, since McAfee...
View ArticleRE: How can I suspend internet service for 2 months online?
jimmyt5I can tell you that the seasonal deal is fine ,however, you can not send email while on it just receive.Actually, you will be able to send as long as the email program you use is configured with...
View ArticleHow can I suspend internet service for 2 months online?
Can I suspend internet service for 2 months online? Becasuse I will back to China for summer vacation.
View ArticleNew Hardware, Same Disconnects
I really wish Verizon Fios was available in my area (downtown Norfolk, Virginia), because for over 5 years I've dealt with frequent disconnects from Cox, spanning two separate apartments and a full...
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RE: New Hardware, Same Disconnects
jlc767for over 5 years I've dealt with frequent disconnects from Cox, spanning two separate apartments and a full generation of hardware upgrades and I'm still getting disconnects! I don't know what...
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