Latency Issues in Warner Robins, GA During Peak Hours
I realize that this isn't an official support forum, but I thought that it couldn't hurt to get any ideas on the problem I'm having. Basically, I ran several traceroutes, pingtests, and noticed that...
View ArticleRE: Latency Issues in Warner Robins, GA During Peak Hours
Hi dominguy85, It looks like the technician sent the issue to our Maintenance team for further investigation. While normally resolved quickly, it can sometimes take 7-10 business days for Maintenance...
View ArticleRE: What do you guys recommend for a docsis 3.0 modem?
Hi Macbookproi5, If you are subscribe to premier or the ultimate tier of internet service, then a Docsis 3.0 modem is definitely in order. Here is a list of our compatible modems....
View ArticleWhat do you guys recommend for a docsis 3.0 modem?
I was informed by Cox that I needed to upgrade my modem into a docsis 3 modem. What modem do you guys recommend?
View ArticleRE: What do you guys recommend for a docsis 3.0 modem?
I'm actually under the preferred plan right now.
View Articleinstall a new modem
I want to hook up my own modem what steps do i take motorollaSB5120
View ArticleRE: install a new modem
For Preferred Tier and up you're not likely going to get good performance with a SB5120. I would look into one of the devices on this list if you're looking to swap modems:...
View Articlechange internet router password
where and how do i change my internet router password kind regards,Fabian
View Articlecannot connect thru wifi router
I have tried two different Linksys wifi routers, and cannot connect to net even they both show that I am connected to the router. I get the same issue with any of my devices, laptop, ipad, iphone. I...
View ArticleRE: cannot connect thru wifi router
When connecting a different device to the modem the modem will always need to have it's power disconnected and reconnected otherwise it will continue to remember the previous device that was attached.
View ArticleRE: Internet speed - Ultimate
cox is ripping us off I am paying 54 dollars month i getting 11-14 mbps download speed and 1-10 upload speed.
View ArticleRE: can't login and access mail
I am using IE9. It works ok in Chrome, but still get shown location page between loging on and going to inbox. Cookies is not the problem as I have reset IE to default which is to accept cookies....
View ArticleRE: Internet speed - Ultimate
rodnet09cox is ripping us off I am paying 54 dollars month i getting 11-14 mbps download speed and 1-10 upload speed.Maybe we can help with that. Which tier of Internet do you subscribe to and what...
View Articlecan't login and access mail
When logging in to check email, my login is accepted, but then when I go to access inbox, I am bounced to the "where are you" page which asks for zip or state. I cannot escape this page. No matter...
View ArticleRE: can't login and access mail
Do you have any Internet security software installed on your PC that includes privacy controls? McAfee is one such product that comes to mind.
View ArticleRE: Wireless Router versus Cable Modem with WAP
They actually work better without the external antennas. The new internal antenna array configuration is optimized such as to minimize the effect of reflective distortion. The wireless gateway...
View ArticleRE: Wireless Router versus Cable Modem with WAP
It;s actually up to you. The only advantage of having a cable modem with routing capability is that your getting 2 birds with one stone. You're getting a router and a modem in one package. This would...
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