Premier Speeds
I have been a premier customer for some time now. I have consistently only had 15-25 Mbps up and down. This weekend I upgraded from an old DOCSIS 1 to the Netgear CG3000D from Cox. I had to pay for...
View ArticleRE: email
Outlook Express can not get Cox email and can not get Cox Email online either from their web site. Getting a white screen where the email should show up. 11/18/2013 4:00AM
View ArticleRE: Customizing the DNS server for a Netgear CG3000D?
ChrisLThis feature is not available on the CG3000D. In the situation as you describe the solution Health Edge proposed is most likely to work. -ChrisCox Support Forums ModeratorIs there any...
View ArticleCustomizing the DNS server for a Netgear CG3000D?
How do I use a custom DNS server with a Netgear CG3000D modem? It appears the software doesn't allow it. Is there other firmware I could use on it that would allow custom DNS servers? thanks
View ArticleRE: Customizing the DNS server for a Netgear CG3000D?
Because it's an integrated gateway device the customer does not have access to functions such as upgrading firmware. These devices were designed for customers wanting a simple, low maintenance home...
View ArticleRE: Is it worth the cost to upgrade a router from a DOCSIS 2.0 to a DOCSIS 3.0?
Someone told me that a DOCSIS 2.0 router can easily handle speeds up to 40 mbps.If this is true why would I need a DOCSIS for a Preferred plan?
View ArticleRE: Is it worth the cost to upgrade a router from a DOCSIS 2.0 to a DOCSIS 3.0?
The DOCSIS 2.0 specification has a limit of 38Mbps per channel. Since the modem can only use one channel that would be the total limit for a 2.0 modem. These speeds however assume nobody else is on...
View ArticleRE: Started Unicast Maintenance Ranging - No Response received - T3 time-out
Same exact issue, multiple times per day (no set time). Errors generally look like this:Time Priority Description Thu Nov 21 09:06:09 2013 Notice (6) TLV-11 - unrecognized OID Time Not...
View ArticleRE: Nov Internet price increase
I would like to see the balance sheet that justifies these cost increases. Cox has risen the price multiple times in the last year alone. Company should probably hire a new budget person or stop...
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RE: Constantly Losing Internet Connectivity
To post a follow up - it seems my internet connection has dramatically improved. In the last week or so I have only needed to reboot my modem once. Not sure what changed unless it was on Cox's end as...
View ArticleRE: Nov Internet price increase
Raising prices on Internet to offset losses in home phone charges or other outdated business model (services) is ridiculous. Bundling is just your way of pushing unnecessary services to users and...
View ArticleConstantly Losing Internet Connectivity
For about three weeks we have been having internet connection issues and it seems to be worsening. Several times a day a device (laptop, phone or tablet) will hang. I have to power down the modem and...
View ArticleRE: Constantly Losing Internet Connectivity
Great news, let me know if I can help with anything else. -Chris
View ArticleRE: Started Unicast Maintenance Ranging - No Response received - T3 time-out
@Cory H When I look at your modem from this end it is reporting back signal levels that are out of specification suggesting there may be a signal or equipment problem. Are there any cable splitters...
View ArticleStarted Unicast Maintenance Ranging - No Response received - T3 time-out
Hello,I recently had a very friendly Cox service tech come to my home in response to my packet loss problem. The problem presented 3 days ago with high severity (my internet access went from very good...
View ArticleNov Internet price increase
I discover with shock that my Internet bill is up again. Now $60, up from $40 just a year ago. I am still on the same 25Mbps plan. When will the price increases end? I see no difference in service,...
View ArticleRE: Nov Internet price increase
We appreciate everyone's feedback, but this is not a technical issue, and per the forum guidelines and introductory sticky post the purpose of the Support Forums is to discuss technical topics. We...
View ArticleRE: redirecting
Sounds like a possible malware infection of some kind. They have a way of redirecting search queries.
View Articleredirecting
using any search engine when i click on the desired site i get redirected to multi sites listed as dangerous. is my connection or my computer? everything else seems ok.
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