Hi Kip,
KipKInterestingly enough, Outlook 2010 worked using automatic configuration (meaning when you hit "add new account" you just enter "your name," "E-mail Address," and "Password" then click "Next") for me last time I tried it,
I tried the auto setup, and it tried both an encrypted and unencrypted connection, but failed to login with either.
" but here are the latest manual IMAP settings for on or off-network use:"
I tried all of these, including the different SSL & TSL encryption/port assignments. Nothing seems to work.
I am able to login to my web mail account, and in fact there is a test message to me (in my web mail inbox) from my Outlook. So something is working, or WAS working. I guess I will play some more and see what I can find out. I have 5 other email accounts and all (except the free yahoo account) work fine through Outlook 2010/Win7 Pro, including two gmail accounts, a Hotmail and a private ISP account.
"465/SSL will work here also (see our email server names article), but 587/TLS was defaulted by the autoconfig."
I tried both 465/SSL and 587/TSL for outbound and 110/SSL and 993/SSL for inbound. Thanx for the link, I will look at that closer.
"nd it works like this on our desktops, which are off the Cox residential network. When it's set up to work off-network, it automatically works on-network."
I had tried setting it up off network while I was still on DSL, and that failed. Now I am on network and still having troubles.
"f you're continuing to have problems, double check the username and password (case-sensitive password, no "@cox.net" on the username) and also make sure webmail is letting you log in."
Yeah, I've done all that many times, but thanx for re-affirming the user ID thing (no @cox.net). And, as I mentioned above, I can indeed access my Cox web mail. One thing I was curious about. My password contains a non-alpha-numeric character. I assume that is OK since I was able to setup the account at the website, but just checking - is that OK? Thanx again.