Unable to connect my wireless extender to my new cisco residential gateway
I have a netgear wireless extender that I have been using. yesterday I got the new Cisco Rediential Gateway from Cox and I am unable to set up the extender to it. I seem to get it added and named but...
View ArticleSlow Youtube; No HD
Problem: Difficulty streaming HD content specifically from Youtube. Throughput of Cox connection suburb, bottleneck at Youtube's end.Hardware: Both1. SB6180 > RT-N66U > High end custom Desktop2....
View ArticleRE: Slow Youtube; No HD
Thank you for your reply, and I agree with every point. May I ask some questions though specifically.1. Does Cox pay Youtube for these servers, or does Youtube pay Cox for the privilege? When...
View ArticleRE: Wifi devices Losing Connection
So I let this thread go for awhile because all of a sudden my wireless started working again with no issues proving that no matter what COX said, this is an issue on THEIR end. i went four days with...
View ArticleWifi devices Losing Connection
Recently I have been losing data connection twice a day (once overnight and another closer to 5pm) that could only be resolved by unplugging the power from the modem and doing a hard reset. I had a...
View ArticleContinuing Modem Disconnects
Okay, it's been 30 days since I first reported that my modem disconnects at least once every 24-36 hours. Frankly I am running out of ideas and patience in dealing with this issue. My series of...
View ArticleRE: DDW3612 Internet Modem/Router
Hi, I asked specifically about the Ubee. I said nothing about Charter. I bought the modem on eBay, so I don't know where you might purchase one outside of there. As I said, it initialized fine but...
View ArticleRE: DDW3612 Internet Modem/Router
Oh, I'm not Cox. Im just a customer. I just like helping people. I didn't mean to insinuate fault on your side, I was just trying to read between the lines and ponder where the confusion might be,...
View ArticleRE: RE: Premier Speeds
Noooo.... you are not having the same issue we're handling in that thread, so I split it here. Your signals are way off. And since you're at a -20dB downstream signal and the next active unit at #180...
View ArticleDDW3612 Internet Modem/Router
Hi, Before I purchased the subject device, I called support & confirmed that I could use it on the Cox network. I hooked it up and it went right to Cox. Great! Then went to provision it, and...
View ArticleRE: DDW3612 Internet Modem/Router
I'm not sure where any of our reps would have gotten the idea that we support that model. We all use the same list, internally and externally, and it's the one Trikein linked. And there's a "well,...
View ArticleRE: Cant setup Outlook 2010 for use with Cox Web Mail
Depending where you live...you need to add north, south, east or west in the server names. For example, I'm in Virginia, my servers are as follows:Incoming: pop.east.cox.netOutgoing: smtp.east.cox.net
View ArticleRE: Cant setup Outlook 2010 for use with Cox Web Mail
Interestingly enough, Outlook 2010 worked using automatic configuration (meaning when you hit "add new account" you just enter "your name," "E-mail Address," and "Password" then click "Next") for me...
View ArticleRE: Continuing Modem Disconnects
1. No changes to the lights on the modem when disconnects occur. The only fix I have found was (still is) to unplug and repower the modem. Windows troubleshooter will display the following:2. Until...
View ArticleRE: Cant setup Outlook 2010 for use with Cox Web Mail
::Edit:: See post above. Screen shots > big long blocks of texts. First thing I see is this "when the setup procedure gets to the part where it sends a test message, I get a pop box with Server...
View ArticleRE: Cant setup Outlook 2010 for use with Cox Web Mail
::Family Feud clap:: Good answer Just out of curiosity, what server does it default to if your in China?
View ArticleRE: Continuing Modem Disconnects
Ok, good info. Let me reply in order.1.If the modem needs to be reset, but the lights haven't changed, its likely not a signal issue to the modem. Not to say it isn't (or is) a modem issue, just saying...
View ArticleRE: Cant setup Outlook 2010 for use with Cox Web Mail
I stand corrected: no geographic server names required. I set-up my account 7 years ago. Agree with Trikein, your best approach is to delete what you've created so far in Outlook...and create a new...
View ArticleRE: Cant setup Outlook 2010 for use with Cox Web Mail
Hi Kip,KipKInterestingly enough, Outlook 2010 worked using automatic configuration (meaning when you hit "add new account" you just enter "your name," "E-mail Address," and "Password" then click...
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