I am trying to add Cox Security Suite back to a laptop that I recently cleaned up. I have been getting the message:
"We're sorry. We are unable to complete your request at this time."
for two days now. I tried calling Cox and got the usual transfer around (52 minutes total phone call). When I finally spoke to someone, I got all the usual suggestions that I had already tried. I tried them all again - relogging, three different browsers, restarts, etc. etc. and decided to wait to see if the site (McAfee/Cox) was down for some reason. It is STILL giving me this message. Can anyone help? I just want to add the antivirus software back onto the laptop.