Hello WhoDat,
I apologize that this increase was a surprise to you! Price increases are never fun for any of us. We would hate to lose you as a customer. It might be worthwhile to speak to an account specialist in your local market. By reviewing your current services and ensuring all services still meet your needs, we’ll be able to identify cost-saving opportunities. You can email us at coxhelp@cox.com and we can also discuss the various options with you.