Did you say you were in Gainesville? I am having the same type of issue. I have Ultimate service and for days at a time I will get speeds of 1-2 Mbps. Same thing with a technician coming out and the signals are fine. According to internet tests my rate is not being throttled by Cox. One person on the phone said they are working in my area but didn't have any details. I want to upgrade my firmware and see if that helps, but the modem, DPC 3010, was working fine for a few weeks to months so I don't know if that will help.
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