RE: IE Connectivity Issue
If another browser is working or other applications such as email or messaging are working, then it's not a connectivity issue, it's a software issue within the computer itself. That would be outside...
View ArticleIE Connectivity Issue
When I try to log on to IE, I receive the message below and have done what it shows with no success.Customer Support basically just wants to get me off the phone. Any suggestions?The proxy server...
View ArticleRE: Mail system error - returned mail
It does sound like your email was compromised. Here are a few things that I highly recommend:1. Change password on all of your Cox email accounts2. Change the Pin and Secret Question/Answer3. Go to...
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RE: Paying for Premier, but getting Preferred speeds, even after upgrading my...
DamonI have recently upgraded my modem to a Motorola Surfboard DOCSIS 3.0 and Belkin AC1800 router as I thought that would take care of the issue. But I am still only getting 12-25 mbps. Can anyone...
View ArticlePaying for Premier, but getting Preferred speeds, even after upgrading my...
I have recently upgraded my modem to a Motorola Surfboard DOCSIS 3.0 and Belkin AC1800 router as I thought that would take care of the issue. But I am still only getting 12-25 mbps. Can anyone help or...
View ArticleRE: cox 50mbps
If your account is the one associated with your registered forum email address, then there's not a CG3000D on it-or any DOCSIS 3.0 modem, which would be required for the 50mbps Premier speed in Baton...
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RE: Can't get Cox to successfully connect my new SB6120 modem.
I'm surprised anyplace is selling a 'new' 6120 since it was replaced by the 6121 in ~2010. I wish those screenshots weren't so tiny. I'd like to double-check the numbers against what I see in the...
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Final Fantasy XIV Lag From Las Vegas
I've been getting lag for the MMO Final Fantasy XIV which looks like iit's getting routed out of here to cogentco in Canada where there is massive lag. Any advice.
View ArticleCheck Mail
Every time I click on "Check Mail", all the emails in my inbox completely disappear. This happens in the classic or enhanced email
View ArticleRE: Modem replacement
Before you buy a new modem, make sure it will be compatible on the Cox network. You can check the Cox website for your market...Hampton Roads, Oklahoma City, Orange County...or call them will the make...
View ArticleRE: youtube
Understood, I am in IT and have multiple Cisco certifications. I know what I am doing. I've looked at everything I can, that I have administrative control over, and this is NOT an issue on my side....
View ArticleRE: Downstream very slow, upstream fast.
Still having the problem as of the 18th. Most reasonable people expect some sort of drop in there speed during peak hours. I pay for a service that is 35 mbps (in my area) downstream and while I get...
View Articleyoutube
Cox, why is youtube unusable? Its not Youtube servers. So what is the issue and when are you going to resolve it.
View ArticleRE: youtube
Did some digging around and found a contact email and phone number for Verivue (now Akamai) Tel +1 617.444.3000 | Fax +1.617.444.3001 aura-support@akamai.comLets see what they say about this.
View ArticleRE: Can't get Android E-mail app to connect to Cox
What email address are you trying to add to the App? Can you sign into webmail.cox.net?
View ArticleRE: Cox Web Mail Sent Items vs Sent Email folders
Could you give some context? Are you seeing this in a classic webmail, enhanced webmail, or a client?If I had to guess you set up IMAP on a client which created "Sent Items" folder which then synced...
View ArticleRE: Cox Web Mail Sent Items vs Sent Email folders
Sorry for being vague. As for Enhanced or classic, I gotta let all my dumb out at once. How do you tell which is being used? I remember at some point seeing the option to select, but can't find it now....
View ArticleRE: Downstream very slow, upstream fast.
Did you say you were in Gainesville? I am having the same type of issue. I have Ultimate service and for days at a time I will get speeds of 1-2 Mbps. Same thing with a technician coming out and the...
View ArticleModem replacement
I'm upgrading my modem to a new DOCSIS 3.0 that I did not purchase from COX. Will I need to call support and give them a MAC address of the new device? I'm not sure how they associate my account with...
View ArticleRE: Modem replacement
In addition to the HFC MAC address, they will also need the customer serial number.
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