I've been a Cox TV & internet subscriber for over a year. I'm looking to upgrade and lock in prices and the bundles that I'm offered are FAR more expensive than the prices offered to new subscribers. If you want to users to recommend Cox to their friends or family, this is not the way to run a business.
My TV/internet bundle went from $79 a month to $129 a month after six months. I want to lock in at $89 a month but that is not an option for current subscribers. Note, I am not locked in to a contract. Cox just doesn't offer me competitive pricing because I currently subscribe. So much for loyalty.