Hello,
Is there a fix and/or is there a support case that addresses IMAP email accounts not syncing with Apple Mail in Mac OS 10.9x (Mavericks)?
Ever since the upgrade to Mavericks (and taking that opportunity to switch my email accounts from POP to IMAP), all Cox accounts have not been synching with my desktop Mac, but have worked flawlessly with the same accounts on an iPhone and iPad. It takes closing/opening Mail to make things right again. This has gone on for a month now, but just within the last few days I have sent messages and there has been no record of such in my Sent Folder (either on any device or via WebMail login). Some emails have made it to their destination, while others haven't.
This issue is growing with other Apple customers as seen on their forum site. I have called Apple and Cox, spent hours on this issue, all without any solutions. In the end Apple blames Cox and Cox blames Apple. Regardless, there seems to be no progress by anyone to finally correct this issue.
For what it is worth, here is the most persistent error log entry for email that is sent and lost:
12/12/13 12:43:54.448 PMMail[47011]Error Error Domain=NSPOSIXErrorDomain Code=60 "The connection to the server “imap.cox.net” on port 993 timed out." UserInfo=0x608000664900 {NSHelpAnchor=string:isp set up network send problem connection, NSLocalizedDescription=The connection to the server “imap.cox.net” on port 993 timed out.} occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
PLEASE weigh in with your similar experiences, if not an actual fix for the problem!
“Technological change is like an axe in the hands of a pathological criminal.” (Albert Einstein, 1941),
Dr. Z.