what you say is likely true, but just as sad a commentary on society as I can think of.
and you made it painfully clear you are not picking on poor, old Cox. If all customers let them roll over them like this I'd be surprised if the gave us 10 channels and a free lollipop.
I do not really care if they contradict their own advertising, but I won't go without a fight. And yes, eventually I will have to disconnect and take my $2600 yearly fees and spend them elsewhere.
AT&T and Vonage can supply my phone just as cheaply, Dish etc will get the TV money, and the Internet will offer a solution somehow