For the last several months the wireless connection on my CG3000D is extremely unstable, regularly (constantly) dropping wifi connection to all devices (Android tablets and phones, Mac airbook, windows 8 laptop). There is no help from cox in terms of firmware updates that I can find outside of paying for a tech to come and do a paid service call. I purchased the Gateway/router from them and am now told that they don't support it. Tech Support informed me that I have to contact the manufacturer, which will only result in them telling me that only Cox can update the FW (as proven out on many forum posts here). SHe also told me that had I been lesing the box they would help, but since I purchased it is now my problem? WHAT?
I am wondering how many people have this problem, how many have paid cox to fix it, which is likely a simple firmware upgrade?
DOes anyone have a solution to this? Makes me want to go try DSL