I recently tried to take advantage of the 5$ to increase my internet tier but after a few days I noticed I was getting the same exact speeds. I called in to tech support and their solution is to send a tech out so I just went back to preferred to save myself the headache. After doing some research online I saw this post in the forum http://forums.cox.com/forum_home/internet_forum/f/5/t/2038.aspx. This person seems to have the same problem and someone fixed his issues but I'm not sure how. Please help ChrisL!
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| | | Model: | Cisco DPQ3212 | | Vendor: | Cisco | | Hardware Revision: | 1.0 | | | MAC Address: | 7c:b2:1b:ed:31:9a | | Bootloader Revision: | 2.3.0_R1 | | Current Software Revision: | d3200-P15-5-v302r125552-120524a-COX | | Firmware Name: | d3200-P15-5-v302r125552-120524a-COX.bin | | Firmware Build Time: | Jun 1 09:58:12 2012 | | Cable Modem Status: | Operational | | Wireless Network: | |
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| Cable Modem State | | |
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| | | DOCSIS Downstream Scanning: | Completed | | DOCSIS Ranging: | Completed | | DOCSIS DHCP: | Completed | | DOCSIS TFTP: | Completed | | DOCSIS Data Reg Complete: | Completed | | DOCSIS Privacy: | Enabled |
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| Downstream Channels | | |
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| | | | Power Level: | Signal to Noise Ratio: | | Channel 1: | 1.3 dBmV | 40.0 dB | | Channel 2: | 1.2 dBmV | 40.3 dB | | Channel 3: | 1.4 dBmV | 40.1 dB | | Channel 4: | 1.6 dBmV | 40.2 dB | | Channel 5: | 1.3 dBmV | 39.9 dB | | Channel 6: | 0.8 dBmV | 39.0 dB | | Channel 7: | 0.2 dBmV | 38.6 dB | | Channel 8: | -0.6 dBmV | 38.6 dB |
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| Upstream Channels | | |
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| | | | Power Level: | | Channel 1: | 41.0 dBmV | | Channel 2: | 40.7 dBmV | | Channel 3: | 41.2 dBmV | | Channel 4: | 41.2 dBmV |
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