It's definitely not my router. I've plugged my laptop in to this and gotten the same issue. I can also talk to the modem while the internet has died (ie, by going to http://192.168.100.1).
The cable I'm using does not have any splitters and it was dropped off to the place where it is now by the Cox technician. The internet just died and below is what the signal page on my modem looks like. Can you please schedule a technician to come out, or do I need to place a phone call?
The below tables are what the signal page on my modem shows when the connection has died, prior to my resetting it:
| Downstream | Bonding Channel Value | ||||
|---|---|---|---|---|---|
| Channel ID | 99 | 97 | 98 | 100 | |
| Frequency | 585000000 Hz | 573000000 Hz | 579000000 Hz | 591000000 Hz | |
| Signal to Noise Ratio | 38 dB | 38 dB | 37 dB | 38 dB | |
| Downstream Modulation | QAM256 | QAM256 | QAM256 | QAM256 | |
Power Level
| -1 dBmV | 0 dBmV | 0 dBmV | -1 dBmV | |
| Upstream | Bonding Channel Value | ||
|---|---|---|---|
| Channel ID | 1 | 2 | 3 |
| Frequency | 23810000 Hz | 30210000 Hz | 35580000 Hz |
| Ranging Service ID | 1246 | 1246 | 1246 |
| Symbol Rate | 5.120 Msym/sec | 5.120 Msym/sec | 2.560 Msym/sec |
| Power Level | 51 dBmV | 0 dBmV | 51 dBmV |
| Upstream Modulation | [3] QPSK [3] 64QAM | [3] QPSK [3] 64QAM | [2] QPSK [3] 16QAM |
| Ranging Status | Success | Aborted | Success |
| Signal Stats (Codewords) | Bonding Channel Value | |||
|---|---|---|---|---|
| Channel ID | 99 | 97 | 98 | 100 |
| Total Unerrored Codewords | 3177036551 | 3177037634 | 3177036527 | 3177036707 |
| Total Correctable Codewords | 461 | 320 | 447 | 369 |
| Total Uncorrectable Codewords | 1655 | 646 | 1703 | 1528 |