I also just downloaded and installed pingplotter. It'll ping google.com every 10 seconds and im graphing the first 2 hops on the connection with the router disconnected. So you can see a visual of just how many disconnects i receive in a 24 hour period alone with a good SNR
I've also been asked multiple times. Yes, my cables are fine. They are new, in fact everything is and this is affecting even my neighbors. If multiple customers file a report ( your neighbor at that) the response should not be "We will send someone out to your home", then pay you guys to install a filter going to my cable modem and say they "fixed the issue."
I may not be the smartest person in the world with my terrible grammar or what have you but I did graduate for networking security & system administration. I am frankly sick of talking to people who think I am ** on this issue as if im completely clueless and oblivious to how everything works. Its a huge issue, and its not inside my house and is also effecting my neighbors who've also reported the same issue. Later today i'll ask them to login to verify this and they will tell you the same thing.
This is a go check the line on my street or the hub that our line is connected to.