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RE: cox online backup deleted and re install name and password issues

You can try signing in to your account at http://www.cox.com.  Under Internet Tools there's an option to view additional users, one should be listed as the primary.

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cox online backup deleted and re install name and password issues

I am on Windows 7 home premium up to datethought I had the Cox online back up working but the program on my computer would not loaddeleted it from my computer and did a re installas part of the install...

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RE: cox online backup deleted and re install name and password issues

I had a similar problem. I was "active" when logged into my account, but when I tried to log in my user name and password directly from my computer to the site, the user name and password weren't...

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RE: Cox online backup

I've never heard of anything quite like that happening with it before.  The fastest way to get help with Online Backup is to reach out to their support at 800-923-7580.

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Cox online backup

I got cox online backup working.I am now backing up a folderMy problem is I cannot change the settings.I get to the settings screen and change the backup schedule from hourly (this was somehow set on...

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RE: Cox online backup

Appreciate the helpI don't understand it eitherdave

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RE: Ultimate Rip Off!

I purchased the modem recommended by Cox and did the Activation myself, yesterday at ~4:30PM. I immediately did a speed test and got 138.94Mb/s. I was very impressed.Today, my speed is at ~50Mb/s. Why? 

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text missing

All the text is missing from pop up boxes like McAfee or the digital display or all update windows. Any ideas

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RE: Constant disconnects

I also just downloaded and installed pingplotter. It'll ping google.com  every 10 seconds and im graphing the first 2 hops on the connection with the router disconnected. So you can see a visual of...

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RE: Experiencing Packet loss (Very Frequent Lag Spikes)

Thank you for choosing Cox Communications. A representative will be with you shortly.You are now chatting with 'Carlos D.'.Carlos D.: We have not heard from you for some time.  Do you wish to continue...

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Experiencing Packet loss (Very Frequent Lag Spikes)

About 2 times a minute a lag spike for 5-10 seconds ( 2% packet loss) . I've done a full restart.The SEC is on ESPN3, and I thought that might be the problem...  But people wouldn't be watching right...

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Service availability to Kellyville, Oklahoma

How would one try to investigate the possibility of future services in an area not yet being serviced?

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RE: Ultimate Rip Off!

Hi Mufn8r, Are you still having speed issues? I am not seeing anything with your account or modem that would be causing slower speeds. Did you connect the router back on the modem? You may want to try...

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RE: Constant disconnects

I'm having the same exact problem. Here is my thread: http://forums.cox.com/forum_home/internet_forum/f/5/t/1701.aspxIt has been really frustrating dealing with Cox support with this issue. The first...

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Constant disconnects

New modem, NO router, new nic card, and 3 techs telling me my SNR is fineYet I get disconnects 20-30 times a day lasting from 1 minute to 10 minutes. I have THREE different neighbors reporting the same...

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RE: Constant disconnects

Hi Kyros, I have reviewed the status of the service on your modem and other then a few T3s and a few resets, I am not seeing anything indicative of the amount of disconnects you are seeing. Are you...

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RE: Premier Speed

Hi Hep, With Premier service there are many things that we want to look at to make sure you are getting the best speed. To get the maximum speed you want to make sure your modem is a compatible Docsis...

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Premier Speed

I am paying for premier service, which in my area is quoted as 50 down and 10 up.  The best i am seeing is 22 down, 8.5 up.  I have a docsis modem - how can I get what I am paying for?Thank you

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RE: cox online backup deleted and re install name and password issues

Hi downtherabbithole101, I have never had problems logging into mine. The Cox online back up is directly tied to customers' primary email account. You would want to make sure that you are logging into...

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RE: Ultimate Rip Off!

The first speed test(138.94Mb/s) was done with the router connected so it is capable of attaining those speeds. It is a Cisco Linksys E3000 10/100/1000 router. My speeds have been consistently around...

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