Oh hi mom another disconnect. Please fix the node in my area/street.
As for the cox techs question. No I am not using a router. I explained the issue and i do not want a tech INSIDE my house, because the problem is outside of it.
I've been ripped off by cox in the past before i moved to where i am now where they sent out 4 techs to my house alone, replaced wires, added filter ect, and each time they left and the problem persisted and i was CHARGED for it. I am not your average customer. This problem is not coming from inside my house. As i have explained my neighbors have also called to report the same exact issue i am having. I will not pay to have a tech step in my door to pay them. Im fairly certain if they investigated the issues outside they will find the problem. Until then, I will keep this thread updated as the disconnects continue to get worse and more frequent.