My daily data usage report has been reporting higher than usual data use for the past month. My daily use has doubled. By history it has been very consistent. I have added no new devices or computer programs. I have change my network passwords multiple times and see no evidence of anyone else on my network. My Netflix has been changed to the lowest possible setting. There are no unknown or new process running in my computer's background. I turn off all of my devices for a good portion of the day. With all the changes I have made, my data use should be running about 50% of what it usually does.
I use a program call networx to monitor all traffic through my router. Nothing goes directly through my modem. It has currently been displaying results consistent with my prior use patterns. By history this has been spot on with the data use report, but is no longer. The only other unusual thing that has occurred is that my report displayed a couple of days of near 0 data usage when my usage should have been around 3.5 gigs. Cox customer service tells me there is nothing they can do on their end. I need Ideas, please