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RE: Cox confirms internet speed to my house is 50mb, but I only get 30mb.

"They then sent a tech rep out to my house and he hooked up some hardware to my modem and confirmed that it's going 50mb"Could you give more info on this? Did he use a test laptop? Was he running the...

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Cox confirms internet speed to my house is 50mb, but I only get 30mb.

Hey everyone,I'm having a problem with my internet speed, hopefully someone can help.  I recently upgraded my modem to a Cisco DPC3010 DOCSIS 3.0 cable modem.  I have premier internet so this should...

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RE: Cox confirms internet speed to my house is 50mb, but I only get 30mb.

There is a new firmware version showing for the modem and we can push it here for you. If you try the speeds again in 5 to 10 minutes we can see if that helps at all.

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RE: packet loss issue

My guess is it's two problems. First, a peering issue between Cox and XO. Are you in AZ or West coast? I know within the last two weeks Cox has been working on the issue. It was causing alot of issues...

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Range my Cox IP addresses can take on?

For a given geographical area, is there a way I can find out the range of IP addresses Cox could assign me?

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RE: Range my Cox IP addresses can take on?

Not to be confrontational, but why do you need this? Perhaps if I understand what you need it for I might be able to work out a solution. Are you trying to set a static IP? Firewall rule? Port forwarding?

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RE: wireless router

Did you type this on your Iphone by any chance? Having a hard time understanding your post.What kind of modem and router do you have?

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wireless router

notebook iphone roku these devices have no internet access  notebook is connected it states there is a connection but no internet access once the wireless is connected to the modem this occurs now just...

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packet loss issue

First the statistics and equipment.  Ultimate Internet, Cox issued CG3000-RG Netgear gateway connected directly with ethernet to laptop and wirelessly to second laptop and Ps3.Now the issue.I've had...

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RE: packet loss issue

I'm in Kansas.  I've had this gateway for maybe a month issued to me brand new.  I rent it after trying numerous modems with numerous different routers and experienced some kind of issue with all of...

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RE: Cisco DCP3825 and the IGMP Proxy setting

Im not sure I understand. Are you just going down the list of solutions on this page? If so, then you want to enable IGMP, not disable it. And by default it is enabled. Cox probably just removed the...

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Cisco DCP3825 and the IGMP Proxy setting

I am trying to either enable or disable the Internet Group Membership Protocol (IGMP) Proxy on my Cox firmware'd Cisco DCP3852.According to the modem's help guide, it should be located in the...

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RE: Range my Cox IP addresses can take on?

Ahh I see. I thought maybe we could work out something with DDNS or something simular. The problem isn't finding out what the range is NOW, thats doable, but rather how long it will stay that way. As...

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RE: Range my Cox IP addresses can take on?

Wow, I totally forgot WHOIS gives the "NetRange" parameter. thanks

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RE: packet loss issue

The first two tests do show loss on specific hops though not the same and with different destinations which does not help to much if you try tracing or pinging 68.1.5.157 and 68.1.1.121 directly does...

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RE: Cox confirms internet speed to my house is 50mb, but I only get 30mb.

Thanks for your reply.  He hooked up some kind of meter to it, it wasn't a computer or anything.  Not sure what it was, but it was reading about 48mb on it.  He didn't run a speedtest, he just hooked...

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RE: Cox confirms internet speed to my house is 50mb, but I only get 30mb.

Thanks very much for your help Ed! Looks like you updated my firmware it now reads d3000-v302r125533-120716a-COX.  I just bought this modem from Amazon new so I'm not sure why the firmware was so out...

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RE: Cox confirms internet speed to my house is 50mb, but I only get 30mb.

Just another quick update, I just ran the speed test again and it's going 47mb now!  So I'm considering this issue resolved.  Thanks Ed and everyone for your help it's greatly appreciated!

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RE: My internet connection drops all the time, my record connection time is...

"My internet connection drops all the time, my record connection time is about an hour.Can you bring home wipes to clean the kitchen and toilet paper and milk?"Waht? 

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RE: My internet connection drops all the time, my record connection time is...

I think we are only qualified to fix one of those messes, but we can atleast give that a try. Are you seeing the modem itself disconnect that often or is it issues with the computer's status changing...

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