Disconnects and limited access
Can anyone help with this issue. I've been a Cox customer for a year now and I'm really getting tired of calling the automated system to have my modem reset every 2 weeks. I constantly have slow, lag...
View ArticleRE: Disconnects and limited access
If you are looking to replace your modem, I recommend reviewing our compatible modem lists on our support site.You may also want to review the article on choosing the right modem for you. If you are...
View ArticleRE: Introducing Cox WiFi
can i see what devices are using up my 250gb data? And is there any tips that would help me to reduce the amount of data used?
View ArticleRE: Extending Service Area
Hello LLFLOrida, We can put in a serviceability request to inquire if we are able to extend service out to that location and the costs involved. Please email my team with the address you are looking...
View ArticleExtending Service Area
My family is considering building a new home on undeveloped property that is just outside the current service area in Alachua County, Florida. Is it possible to find out if Cox can extend it service...
View ArticleIntroducing Cox WiFi
Welcome to the Cox WiFi thread where we invite you to discuss all things Cox WiFi related! Having trouble finding a hotspot? Let us know! Found a great location for a hotspot? Share here! Have other...
View ArticleRE: Introducing Cox WiFi
Hello Mikeandbeau,mikeandbeau can i see what devices are using up my 250gb data? Depending on the type of router you have, you maybe able to access this information in the usage log. mikeandbeau And...
View ArticleRE: Email attachment problem
Hello Church Lady, I would be happy to assist you with being able to see the attachments when they arrive in your email. In order to better assist you, I would need some additional information. What...
View ArticleEmail attachment problem
Our attachments do not show on our emails. The only way we see that there might be an attachment is by the email size or the sender mentions that there is an attachment. Is there a setting that I'm...
View Articleresetting internet password
hello,i was wondering how do i reset my password for my internet???
View ArticleRE: resetting internet password
Hi yolanda_palomo,I am assuming you are referring to the password associated with your wireless router? I can give you a link with some instructions on how you can go about doing that. What type of...
View ArticleRE: web ID
Hello Dogkelly, I want to assist you with this. By WebID, are you referring to your routers name, Cox website ID, or other? Please let us know so that we can provide you with a complete and accurate...
View Articleweb ID
I have been asked for my web ID I have no idea what or were find this anybody know????
View Articleslow internet...?
I have been noticing that my internet is stoping and not being recognized as if it was turned off . First i made sure, and that is not the reasoning. just wanted to know if there is something you are...
View ArticleCan no longer send mail from my iMac
I have been able to send & receive emails until today when in the middle of typing an email it appeared that my Internet went down briefly. When I went to send the email I got the message: Cannot...
View ArticleLots of uncorrectable codewords SB6121
hi. so i have a lot of uncorrectable codewords on the sb6121 that i have. in the 60 - 70 thousand range per channel. i assume thats a lot. also, my current plan is the preferred, which is upward to...
View ArticleRE: Slow internet speeds.
I have a similar problem in Oklahoma City. I'm currently paying for "up to" 25 Mbps down and I routinely get as low as 3 or 4 Mbps down in the evening. I have called Cox several times about this,...
View ArticleRE: Inconsistent/Slow Internet
Same problem here. See http://forums.cox.com/forum_home/internet_forum/f/5/p/3754/15106.aspx#15106.
View ArticleRE: Disconnects and limited access
Long story short, have a technician come out. I requested a technician and he found all kinds of problems with connections. Now my phone works, internet is fine (so far) and the pictures are clear on...
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