Moving services
I'll be moving soon, and I wanted to know how long I can expect it to take when I ask to transfer my internet service over. Also, if there will be a period of time where neither location has service...
View ArticleRE: Email was hacked - recipients known but not in address book
My email was hacked as well, and the same message was sent to undeliverable addresses. I called Cox today because my password spontaneously changed (I didn't make the change) and I was unable to sign...
View ArticleEmail was hacked - recipients known but not in address book
My email was hacked this past weekend. I understand how this can happen and have changed my password. I do have an I.T. degree but part of this is really throwing me off. I mainly use my Android phone...
View ArticleRE: Email outage?
2nd e-mail password reset of the day. This time I changed it to something different.
View ArticleRE: Email outage?
It is common for customers that either use weak passwords or the same passwords on multiple sites to have problems with their passwords being compromised and their accounts accessed without...
View ArticleRE: Email outage?
Well I guess 50,000 is small in comparsion to Cox's footprint. Especially since I am going to bet most of those were idle accounts. While everyone is resetting passwords, it might be a good idea to...
View ArticleRE: Introducing Cox WiFi
Someone needs to use there computer at my house they want the passsword where do I find this
View ArticleIntroducing Cox WiFi
Welcome to the Cox WiFi thread where we invite you to discuss all things Cox WiFi related! Having trouble finding a hotspot? Let us know! Found a great location for a hotspot? Share here! Have other...
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RE: Introducing Cox WiFi
This isn't the correct thread for that. This thread is only for the discussion of CoxWifi and CableWifi, which is a open network Cox and others have running. So there would be no password.If you make...
View ArticleRE: When will chat support work?
Just tested it and works for me. Are you using this link?What happens if you use MSIE?Also, is there anything we can help you with here?
View ArticleRE: When will chat support work?
I do not use internet explorer. why does your link work, but the one on the site does not? chatting now. Thanks.
View ArticleWhen will chat support work?
I have tried many times with two browsers. In Firefox it always gives me an error message telling me to use the enter key. In Chrome it says all agents are busy. Always. Never fail. What is the...
View ArticleRE: When will chat support work?
I did notice there were two ways to access the chat. The link I gave youhttp://ww2.cox.com/aboutus/arizona/contact-us/residential-local-chat.coxvs maybe the link that doesn't...
View ArticleRE: Email outage?
Indeed resetting your password reset Q/A is also a good idea. In many cases when an account is compromised the hacker will set these so that when the victim figures out what is going on they can just...
View ArticleRE: Email outage?
Thanks Chris. I did not reuse a password. Please escalate this issue, the problem is real.
View ArticleRE: Difficulty Accessing a Particular Site / Service
The signals being reported by the modem are pretty weak however the connection appears stable when I test from here. You could try removing any extra splitters you may have on the coax cabling to see...
View ArticleRE: Email outage?
Don't forget to change your password reset question and answer combination too. Many times when an account gets compromised the hacker will set that up so when you figure out what's going on and reset...
View ArticleRE: Difficulty Accessing a Particular Site / Service
I wouldn't focus on hop 4. The fact that the latency after that hop is good, and it's not responding to any ICMP traffic at all right now, make me think its some kind of ICMP deprioritization not...
View ArticleRE: Difficulty Accessing a Particular Site / Service
Chris, How could the signal strength of my modem have anything to do with a connection 4 hops away? I don't believe it's a coincidence that another residential customer would have the same delays and...
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