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RE: CG3000D disconnects

If your a gamer, PLEASE upgrade to a separate modem/router. Investing a little into your network, and configuring it correctly is part of the fun of gaming IMO. I can give suggestions and even give...

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RE: WIFI LED on Modem/router Netgear CG3000D

Ok where in the documents do I find out how to disconnect. I had the CD and looked at it but could not find anything on how to disable the WiFi. Please lead me in the right direction to finding it. LarryO

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RE: Self Install Upgrade question

Hello Shawn85206,  I can help you to make sure you are getting the correct speeds. Please email me at cox.help@cox.com with your address and a link to this thread.  Thanks, 

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Self Install Upgrade question

I upgraded to the 50Mb internet two days ago...or rather I should say I've been trying to. The system shows the order was processed, but now what? The connection is no faster, I've tried shutting down...

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RE: After months of dropped upstream channels in early morning--dead upload...

I have two posting and will drop out of this one. The other posting is closer to what I am really getting. I only replied to this one since it was the first one I saw, but since then I have read...

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RE: CG3000D disconnects

Hello Gniff, As Derrick stated, we also recommend that you reboot the gateway (modem/router combo). To do this, just unplug the power for 30 secs and reconnect it. Let us know if this helps. 

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RE: WIFI LED on Modem/router Netgear CG3000D

Hello Gniffe, You can find instructions to disable the wifi in the router's manual. 

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RE: upload packet loss 15-25% please help.

houston we have a problem lol.  iam gonna shut down an reset again Microsoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\user>tracert...

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RE: WIFI LED on Modem/router Netgear CG3000D

I know it is in the manual somewhere. I was asking for a hint as to where in the manual it is located. I did not see a title saying WiFi on/off other than the on/off switch which you told me was...

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WIFI LED on Modem/router Netgear CG3000D

When I first bought this wireless modem/router, I noticed that the WiFi light was always lit. I would push the on/off button and no change. I called tech support and was told that my WiFi was off and...

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RE: CG3000D disconnects

To HealthE, this Netgear Modem/route is what was recommended by Cox when I talked to their people at the office a year ago. I did tell them I was a gamer at that time since I upgraded my connection to...

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RE: upload packet loss 15-25% please help.

Thats actually normal. Part of it is I didn't check if xboxlive.com is pingable, which it isn't. My bad. I assumed it was because thats what the Xbox forums say to use that when running a trace. Anyone...

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upload packet loss 15-25% please help.

Ok so, i upgraded my services several months ago from preferred to premier.  Upgrading to this tier requires a docsis 3 modem as you all know.  First day i upgraded my speeds changed from 27/8 to 33/10...

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RE: CG3000D disconnects

Anyone that told you to use the Netgear gateway is not a gamer  People at the office usually know very little about the technical side of it. Their main job is just to take payments and hand out...

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CG3000D disconnects

I've noticed several posts on disconnects. As it happens, I've recently had an issue with this as well. It appears the modem is resetting (all lights go out, flash for a bit, then return). I also seem...

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RE: upload packet loss 15-25% please help.

I'll need to look some more however I remember there being a known issue where the Xbox One will see packet loss if connecting to the Internet via a DOCSIS 3.0 modem.  No other devices would be...

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RE: upload packet loss 15-25% please help.

Maybe the TTL was set too low and packet loss was being triggered by the TCP forced idle? Or maybe it has something to do with this? Seems its using IPv6 tunnels and that might be causing the packet...

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RE: Email outage?

Yes, I also cannot access my email via POP email client. Can access webmail OK, and it has been down for several days now.  Reset the password online, webmail works, but no email clients on several...

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RE: Email outage?

Gregger, I saw the same problem with POP while webmail accepted the pw and worked normally.  Also noticed one time that IMAP wouldn't accept my pw, and before resetting the pw it began working normally...

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RE: Email outage?

Thanks Tiffany R. I am certain you wanted to help. After much odd pw behavior (pw accepted inconsistently on webmail, POP & IMAP, also pw's refused and then accepted hours later) and 4 resets all...

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