RE: more speed
Another thing to consider when connecting wireless is what other things in the home could be causing interference.Wireless landlinesWireless door bellsBaby monitorsNot to mention Metal appliances/walls...
View ArticleRE: Wifi Access at home on a new XO Learning Tablet
If you don't remember the wifi password it'll probably be necessary to reset it in the router and reconfigure all of your wireless devices with the new password. You can find out more about how to...
View ArticleWifi Access at home on a new XO Learning Tablet
I bought a new XO Learning tablet for my son and I am trying to connect to the internet via wifi. However, I don't remember the password from when they first set me up. What do I do?
View ArticleRE: Legit cox website
This is indeed the site that processes customer logins. If you need help with anything in particular let us know.
View ArticleLegit cox website
Can anyone verify if this is a legit cox website?https://idm.west.cox.net/coxlogin/ui/webmail?autherror=1
View Articlespam
I seem to always get a pop up about better adware...........what is going on? and how can I stop that?
View ArticleKeep Cox Email After Moving Out of Cox Service Area?
We're moving out of the Hampton Roads Cox service area soon.Is there some way to keep our Cox email account active for a few months after we move and cancel all other services?I expect there would be...
View ArticleRE: Bandwidth throttling?
I see this has not been answered. I guess Cox doesn't watch this and provide answers. Cox sent me an email that I had gone over my data limit of 250 GB. Since then my video and pdf download speeds...
View ArticleBandwidth throttling?
Is it normal to have to reset my internet connection everyday? Is this a breach of contract on your end for not providing adequate service? Do you provide a non throttled service? Does Cox try to be a...
View ArticleRE: spam
The description you provided almost sounds like you may be experiencing symptoms of a malware infection. I'd suggest doing a full scan with whatever anti-virus package you have installed or installing...
View ArticleRE: Keep Cox Email After Moving Out of Cox Service Area?
Unfortunately that option is no longer available. My best suggestion would be to setup a new email account elsewhere and put a forwarding rule on your existing cox.net address and as the forwards come...
View ArticleRE: Paying for Ultimate - Only getting 32Mb
@mr. kent It doesn't appear your service is setup for 50Mbps. You may want to check with account services to discuss what your account is setup for or you can email us privately at cox.help@cox.com to...
View ArticleRE: Keep Cox Email After Moving Out of Cox Service Area?
Okay, now I'm confused. I called Cox support after posting my query, and was told this IS possible. The nice lady I spoke with told me I could do this with Cox's "Seasonal Saver," and that it would...
View ArticleRE: Keep Cox Email After Moving Out of Cox Service Area?
A Seasonal Saver account would work if you're planning on coming back to your residence at some point. This temporary suspends your services while keeping the account active for a small monthly fee....
View ArticleRE: wi-fi
What do you mean "reset it"? What kind of router do you have and where did you buy it?
View ArticleRE: Keep Cox Email After Moving Out of Cox Service Area?
Okay, so the support person on the phone misinformed me. I guess I'm glad I at least thought to check her response on this forum instead of innocently assuming I could proceed with continuing Cox email...
View ArticleRE: Retrieving Archived Emails
Hello Mkd3702, You can prevent Outlook from downloading and delete email by checking the Outlook setting "Leave a copy of message on server". To retrieve an email in Webmail, you would need to...
View ArticleRetrieving Archived Emails
My cox emails are being archived every time I open my Outlook. How do I retrieve one (or more) and can I make this action stop?Thank you!
View ArticleRE: Keep Cox Email After Moving Out of Cox Service Area?
I'm not sure what your time table is but you can go into http://webmail.cox.net and click Settings then Forwarding to setup a rule to forward all your emails to a new account. Note that this still...
View Article