RE: Latency Issues in Warner Robins, GA During Peak Hours
Hey Domi,Here is my latest ping:Pinging google.com [74.125.227.136] with 32 bytes of data:Reply from 74.125.227.136: bytes=32 time=98ms TTL=50Reply from 74.125.227.136: bytes=32 time=109ms TTL=50Reply...
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Extra Slow Service
I would think if you spent good money on an upgraded service that you'd get the speed you pay for, or at least most of what you pay for. Unfortunately my 25Mbs service is getting about 10-12Mbs and a...
View ArticleRE: Latency Issues in Warner Robins, GA During Peak Hours
Here's mine as of 10:49 p.m on 5/13:Pinging google.com [74.125.227.38] with 32 bytes of data:Reply from 74.125.227.38: bytes=32 time=61ms TTL=51Reply from 74.125.227.38: bytes=32 time=185ms TTL=51Reply...
View ArticleRE: Cisco DPC3825, How to connect external memory via USB
The feature cannot be enabled to the best of my knowledge. You can add a router of your own although that will most definitely complicate your setup.
View ArticleRE: Extra Slow Service
Everything looks good although the modem is one of the older DOCSIS 2 varieties. The limiting factor there will be that the modem only supports 1 downstream channel so it'll be more susceptable to...
View ArticleRE: TV on internet
You may be able to find out more about how to do this by visiting their site at http://www.foxsportswest.com/.
View ArticleRE: Extra Slow Service
Thanks for the reply Chris. Yes, I'm sure a DOCSIS3 modem would be better than a 2.0 version, but the issue still remains that less than half of what I pay for never arrives! I'll pick up a Motorola...
View ArticleRE: Extra Slow Service
In order to check customer speeds from our end we would need access to your PC which I'm sure most customers would not appreciate. As for modems themselves officially bnew customers are not allowed to...
View ArticleNetgear CG3000D
Recently installed this modem/router and it works great. However, I am unable to connect it to a wireless apexis ipcamera APM-j011-ws thru the rj45 modem cable and the cam works just fine using wi-fi...
View ArticleRE: internet down
As of 10:45 Eastern / 9:45 Central, there is still an outage affecting all or part of W 53rd St S, W 54th St S, W Campus Ave, W Lockwood St, W Maywood St, S Midland Cir, S Midland St, and S Palisade...
View ArticleRE: Cox Ultimate versus setting up a Network
I also have Skype at michael.e.mcdonald and have webcam and audio
View ArticleCox Ultimate versus setting up a Network
I have recently upgraded to Cox Ultimate. I have a new wireless router that I'm putting a 3 Terabyte Hd on. I also have an Antenna that should extend my wireless network to 20 to 30 miles. I'm going to...
View ArticleRE: Netgear CG3000D
I suspect that the wifi SSID and passphrase likely need to be set on the camera which would be beyond our scope of support. I did fin a link to the manual at...
View ArticleRE: Cox Ultimate versus setting up a Network
It's probably worth mentioning at this point that reselling or redistributing the Internet service we offer is prohibited by the terms of service:http://www.cox.com/policyThere are some business...
View ArticleRE: Slow download speeds
I don't see anything on this end that looks like an issue. Have you tried testing your speeds without the router attached to see if that may be a contributing factor? Also, could you try testing your...
View ArticleSlow download speeds
What is causing my slow download speeds?Download speed is usually around 12 Mpbs and my uploads speeds are a lot faster, around 20 Mpbs.
View ArticleWhat am I not getting even close to 'up to 50mbps'?
So I got an email telling me my usage was over by a bout 7 Gb. I had the preferred tier. I called and upgraded to Premiere. Doing multiple tests across multiple target servers I can't seem to break...
View ArticleRE: What am I not getting even close to 'up to 50mbps'?
I've having the same problem. I was setup this week and signed up for the premier package (up to 50mbs)But I have consistently been at 25-26mbs all week. My old service I had no issue going up to 40...
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