RE: 8pm slow internet AGAIN every night
Hello JasonCable,We can troubleshoot the issue you're having as well. We can do some basic troubleshooting steps here and I would also like to bring up the account and look at the modem signal levels....
View ArticleRE: 8pm slow internet AGAIN every night
Hi speed drops,I agree that is odd. This sounds a little odd to say, but I wish the issue would happen during normal hours when we could schedule a tech to come out. Replacing the modem didn't...
View ArticleRE: 8pm slow internet AGAIN every night
yes it happens every night. I would love to understand whats going on, as I have intermediate knowledge of networks and computers. I have been trouble shooting this for a couple months now, and I feel...
View Article8pm slow internet AGAIN every night
I tested the internet speed again at 8pm and its 4mbps and im paying for the ultimate. I would be content with 15 mbps but I 4mbps... This is a wired connection im not dealing with wireless. Throughout...
View ArticleRE: 8pm slow internet AGAIN every night
speed drops at night usually from 7-11 pmyes it happens every night. I would love to understand whats going on, as I have intermediate knowledge of networks and computers. I have been trouble shooting...
View ArticleRE: Slower than Normal Uploads to Twitch.tv?
Having the same problems since last week. I have no issues watching streams, or doing anything else.However, trying to stream myself, I am dropping between 30-90% of frames, and that's even with...
View ArticleRE: Signed up for Premier, only getting preferred speeds
Hello Vendacious, I have updated your account. Please try to run a speed test and post the results.
View ArticleRE: Signed up for Premier, only getting preferred speeds
Hi Tiffany,Whatever you did was the right thing. The most recent speed test was 65Mbps download and 12.37Mbps upload. I wish the first two techs who came out here knew to do whatever you did.Thanks!
View ArticleSigned up for Premier, only getting preferred speeds
Hi,I had premier internet installed a couple weeks ago and since day 1 speed tests consistently show 32Mbps download and 3-4Mbps upload. I called support and had a tech come out, he said the signal...
View ArticleRE: Signed up for Premier, only getting preferred speeds
Hello Vendacious, I am so glad I could help. Please let us know if you ever have any issues.
View ArticleRE: Slower than Normal Uploads to Twitch.tv?
D'oh. That would be Mar 12 last year. Although it did start around that time this year, the firmware is probably not involved.
View ArticleCox Internet Ultimate related questions
What is the bandwidth cap? How high is the guaranteed speed (do not include powerboost)? Are there any plans that offer more than this level of service? Is there any way to increase the bandwidth...
View ArticleRE: netgear CG3000D firmware
is it common to lose your wireless connection several times a day. My All in one computer is in the kitchen about 8 ft away from the computer, the wireless modem is in the bedroom, would that cause a...
View ArticleRE: Internet download speed, not what it should be.
That is probably customer owned then. There's no need to swap the modem however if you were to upgrade to a 3.0 model you would likely see more consistent speeds.
View ArticleRE: netgear CG3000D firmware
Microwaves, cordless phones, and baby monitors are common sources of wifi interference as how they all use the same frequencies. If you have any of these devices in your home I'd suggest trying to...
View ArticleRE: Manchester CT. Slow internet.
Also to confirm i do have a DOCSIS 3.0 modem, at least that is what the tech person on the phone confirmed for me.
View ArticleMoving emails to folders manually
Feeling quite inadequate, right now. How do I manually move an email to a folder. I see a button to delete, but for the life of me I don't see an option anywhere to move emails to folders. Drag and...
View ArticleRE: netgear CG3000D firmware
even though the router is in another room and my pc is the one closer to the microwave, this means I'd have to move my microwave in another room. I need my computer in the kitchen, or is it just the...
View ArticleInternet is slow
Internet is very slow. Some times it will look-up and search for a minute for some web sites like yahoo and cox. It is not much faster at times than dial up. Even bought a new modem. It did help...
View ArticleRE: netgear CG3000D firmware
Ideally for maximum benefit neither the router or PC should be near the microwave to maximize reliability.
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