recover webpage
My internet has trouble holding a request,i.e. att.com not responding. I will have to request click the popup box to recover the "recover webpage" and wait for answer. During this time, another popup...
View ArticleRE: recover webpage
Sounds your browser is crashing, then when you go to reopen it, it asks if you want to recover it. What browser (program) do you use to go online? Sounds like your having some computer problems. Any...
View ArticleRE: Chronic Random Disconnection
Ok, here's where I admit I was wrong, and apologize to Chris and Tiffany. I was wrong to dismiss the connection type as the source of the problem. I went out and got a 20' ethernet cable and attached...
View ArticleEmail outage?
I have been getting a "wrong password" notification since noon today on both my iphone and my ipad. On vacation so no access to my computer. Cannot get any email. Called support and was told it was...
View ArticleRE: Email outage?
I just got this issue this morning did pw reset. seems to be working.Does anyone have a answer as to why did this happen?
View ArticleRE: Did McAfee monkey with TCPIP or Client settings?
Well thanks for the support number (888-556-0959). And, yes, that's the number I called.The problem is now corrected, with no thanks to Cox. I took care of it myself. It was an easy fix too. If I had...
View ArticleDid McAfee monkey with TCPIP or Client settings?
Had trouble with McAfee a few days ago. I finally downloaded McAfee Virtual Technician, which found: Expected File not Present c:\program files\mcafee\virusscan\mcvsoutil.dllI did an on-line Chat...
View ArticleRE: Did McAfee monkey with TCPIP or Client settings?
You know what NetBEAUI is and still using Mcafee? Try Avast. Free, smaller memory footprint and better detection rate. Microsoft Security essentials is also decent I hear, but I don't have any personal...
View ArticleRE: Connection Drops
At the same time as posting this initial question, I sent an email to cox support with the same information. This is what they sent back.Thank you for your recent e-mail to Cox regarding technical...
View ArticleConnection Drops
First off, let me start by saying I had a scheduled service call completed Sunday to try and correct the connection drops, and timeouts that keep rebooting my modem. The tech that did the work was very...
View ArticleRE: Connection Drops
When I look from this end I see the signal levels being reported are actually looking pretty hot which has me wonder if they're ranging out of specification. A service call may be necessary to...
View ArticleRE: Cox Cisco DPC3825 DOCSIS 3.0 Gateway drops connection at least once a day
The receive signal levels being reported now are extremely high to the point of being out of specification. Having a technician come out and troubleshoot further would be a good next step towards...
View ArticleCox Cisco DPC3825 DOCSIS 3.0 Gateway drops connection at least once a day
Hello everyone,I hope I can get some pointers here. I've been having issues with my Cox Cisco DPC3825 internet connection. For the last month or two, the internet keeps dropping at least once a day....
View ArticleCox Premier Only Downloading 36 Mbps
Just upgraded today to the premiere service. Called cox here four times but they cannot send me the correct upgrade. I am still getting 36mbps speed instead of my 50mbps. I bought a new router that...
View ArticleRE: Cox Premier Only Downloading 36 Mbps
Hi Jae, Health Edge has asked some good questions. When we upgraded your service for you, did we say anything about your modem? You may already have a DOCSIS 3.0 modem, as required for the Premier...
View ArticleRE: Connection Drops
Chris, thank you for the reply. Can I ask you to elaborate a little? What do you mean when you say hot? What are the levels you are seeing and what is the prescribed or preferred range to be in spec?...
View ArticleRE: Connection Drops
What I'm seeing is the downstream power levels are getting out of specification on the high end. Stronger signal isn't always necessarily better. Think of what happens for example if you turn the...
View ArticleRE: Connecting my Cisco DPC3825 to a Netgear WNR2000
Why not just trade the Cisco gateway for a modem and use your netgear as the router? Having two network next to each other doesn't help. At best it will be as strong as which ever has stronger Wifi....
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RE: Webmail problems 20140324
I've tried those steps and that's not it. It seems to be related to IE11 (yeah, yeah, I know....don't use IE... ) When I access using Firefox or another browser it's normal. Unfortunately our work...
View ArticleRE: Webmail problems 20140324
If it's your workplace that is experiencing the issue too there's also the possibility that they're using a proxy of some sort to manage traffic or enforce company Internet usage policies. If that's...
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