Webmail slow to open an email with attachments
Since I started my Cox subscriptions, Webmail has been extremely slow to open emails with attachments. Some emails I can't even open because I am automatically logged out while waiting due to...
View ArticleRE: Webmail slow to open an email with attachments
Could you describe the process you go about downloading the attachment? Are you using enhanced or classic webmail? I just tried with Classic webmail, sending myself a test email with a standard JPEG...
View ArticleRE: EMAIL from COx.net not being sent
No, they meant to send that info to cox.help@cox.com with other info and link to this post. Please edit post and remove personal info. This is a public forum.Though I just fathomed the stupidity of...
View ArticleEMAIL from COx.net not being sent
Sometime last week we no longer could send email from our cox account via outlook, Iphone, Ipad, and Modzilla Thunderbird. Web access works but nothing else does. I can get email but not send. When I...
View ArticleCox Internet on Ultimate using SB6141 has suffered Constantly
My modem in the past month is constantly freezing and requiring a reboot.I can access the modem by IP (192.168.100.1) and bounce it but sometimes 10mins or a few hours go by and the problem happens...
View ArticleRE: Cox Internet on Ultimate using SB6141 has suffered Constantly
Only thing in the log that is abnormal is the T3 time-out, but looks like it was just one after a reboot, which is pretty normal. Could you describe how the modem looks when it "freezes"?What does the...
View ArticleRE: email address locator
Not sure how else to put this, and not to be blunt, but you can't. There is no Cox user database accessible by the public. Maybe check Facebook or LinkedIn ?
View ArticleRE: wifi password recovery
The userID and passphrase can be found on a label on either the back or bottom of the gateway on most of the newer gateways purchased or rented from Cox. If you are using a standalone router or one...
View ArticleWhy Am I Not Getting E Mail Replies to my Questions?
I have checked the box asking for email replies and I do not get them. I have to come into the Internet Forum to see the replies I have gotten.
View ArticleRE: Why Am I Not Getting E Mail Replies to my Questions?
Hello C.E.E, I recommend checking your spam and blocking settings in your email and make sure they are not being router to another folder. Have you ever been able to receive emails about replies to...
View ArticleRE: iPhone 5 won't remain connected to Wifi network
Hello TiffanyR, I have attempted to cycle through every channel it did nothing to aid the situation. Should I bring the router back to Cox for a replacement or is there something that I can try?
View ArticleRE: Cannot access cox email on iPad
Hello Saturn, Sounds like this may be remnant of the maintenance we recently performed on several email accounts due to them being compromised. I would recommend checking all devices used to access...
View ArticleCannot access cox email on iPad
My father can no longer access his Cox email account using his iPad. It keeps saying the username or password is incorrect. I have verified the username and password are correct; it works fine on his...
View ArticleiPhone 5 won't remain connected to Wifi network
My problem just started yesterday and I have made no changes whatsoever to my network settings on either my phone or my router. The issue that I'm having is that my phone will connect BRIEFLY to the...
View ArticleRE: iPhone 5 won't remain connected to Wifi network
Hello Adam722, If you rent the gateway or purchased the gateway in the last year, you can swap it out at one of our solution stores.
View ArticleRE: Ultimate Tier capped at 95 Mbps?
What modem do you have? For Ultimate 100Mbps you need a 8x4 DOCSIS 3.0 modem like the SB6141 or DPC3010.Also, are you connected directly to it? Most routers with 10/100 Mbps switches will of course...
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