Epix HD, CW and other Xbox 360 apps
As of this moment Cox is still the ONLY provider that does not "support" these functions. Verizon, Comcast and several others. Why? You guys always seem to be the last to adopt these functions. Yes...
View ArticleRE: Epix HD, CW and other Xbox 360 apps
I'll definitely submit a request for this programming on your behalf. Epix charges us fees to make this content available to our customers which along with customer demand have to be considered when...
View ArticleRE: Internet randomly disconnects
I have been dealing with this same issue for several months now. I have to power cycle my Motorola SBG6580 literally 3-5 times a day every single day to use the internet. I can't even keep it up long...
View ArticleInternet randomly disconnects
Hi,Throughout the day my internet modem will randomly shuts off almost every 30 minutes and requires a restart for it to work again for another 30 min. I recently swapped my modem to a Netgear CG3000D,...
View ArticleRE: Internet randomly disconnects
Do you lose just the VPN or all Internet connectivity when you experience issues? Also are have you tested wired vs. wireless yet?
View ArticleRE: sovereign bank connection problems
As far as the connection is concerned we only get your traffic to their site, we can't control how the site functions. It's possible however there could be Internet security software blocking part of...
View Articlesovereign bank connection problems
seems to be a problem connecting to bill pay at Sovereign Bank, other connections ok, Cox and Sovereign say problem is at the other end, anyone shine some light on this? Sovereign says will contact in...
View ArticleRE: sovereign bank connection problems
What browser/version are you using? What happens when you try to connect?
View ArticleRE: sovereign bank connection problems
Everything connects fine except for the Sovereign online banking. They have this page when you log in that won'tlet you into your account if you're on linux, the connection times out,, when I went to...
View ArticleRE: t3 timeouts
I understand it can be frustrating, but sometimes troubleshooting is a process of trial-and-error. As much as we might like to, we can't always have all the answers right away. By themselves, T3...
View Articlet3 timeouts
i've been having this problem for the past few months where my internet disconnects several times a day and lasting for several hours, it's really frustrating. Cox has sent 3 different technicians to...
View ArticleRE: t3 timeouts
I really don't think they're going to do any difference, I'm done with cox.
View ArticleRE: Why an outage in Buckeye?
I agree that you should be able to enjoy consistent, reliable service. However, unforeseen issues can happen to any provider. In this case, there was damage to one of our main fiber lines in your area,...
View ArticleWhy an outage in Buckeye?
We are experiencing currently a 4+ hour outage in Buckeye. My internet has been on/off/on all since 11AM today. I have to ask how is Cox my friend in the digital age with outage windows this long?...
View ArticleRE: Slow speeds after upgrade from DOCSIS 2 to DOCSIS 3
Downstream signal levels are a little off but I don't think that's playing a signifcant role in what you're seeing. When I ping the modem returns are in the 10ms range. Can you try testing without...
View ArticleRE: Slow speeds after upgrade from DOCSIS 2 to DOCSIS 3
Sure, i'll give it a shot right now. Thanks.
View ArticleRE: Slow speeds after upgrade from DOCSIS 2 to DOCSIS 3
Alrighty, so I did what you asked and the speed test on cox gives this resultFri May 24 2:49 PMYes21 Mbps2 Mbps32 millisec68.13.196.94Northern VirginiaI know I shouldn't complain because that test is...
View ArticleSlow speeds after upgrade from DOCSIS 2 to DOCSIS 3
Once again, an angry customer from the virginia beach hampton roads areaUpgrade to DOCSIS 3 they said. Stable speeds they said.. So I did..Before upgrading to a DOCSIS 3 modem I was getting upload...
View ArticleRE: Slow speeds after upgrade from DOCSIS 2 to DOCSIS 3
Those sound like the speeds for Premier. There haven't been any changes for Preferred in a little while.
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