I have an email from cox that says i need to up date my service now? anybody know if real or spoof ?Dear Cox CustomerIn our on-going effort to increase your experience of our online service,your E-mail...
View ArticleOpen Ports
Is there anyway to find out what ports are open so I can set up an ip camera for outer access? I have one set up now that's working fine but, I bought a new one and while I can run it on the local...
View ArticleRE: Open Ports
Thanks a bunch Derrick. None of these are the one I'm trying to use. I did get the camera working by going into the router and changing the last number from 2 to 6 and it took it okay. The port I'm...
View ArticleRE: Really bad download speeds with marginal upload speeds on Ultimate package.
Sorry to butt in but...since yesterday....the internet for me has been dragging pretty bad. I just did a speed test with Cox and I'm getting 13.76 for the download and 1.68 for the upload. To say the...
View ArticleRE: Scientific Atlanta 2100 cable modem
We've been having modem problems. Cox brought another modem out a few months ago still having problems,, we paid a private pc company to come over. He said its the modem!! It runs hot, so did the last...
View ArticleRE: Scientific Atlanta 2100 cable modem
Did I mention that the Cox service tech who came to my house said our modem was running hot because other people are connecting to our service! We had to pay for a pc guy to come out spend 4 hours to...
View ArticleRE: Scientific Atlanta 2100 cable modem
Hi Cindy1954, I got another modem coming, I can only try things they recommend. My internet was doing a lot better but this weekend was as bad as last weekend. If the new modem...
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RE: A delay when I compose new mail.............
At the top of the inbox, click the blue settings () button,then on the settings page, go to the "Preferences" link under "Personalization" in the left settings column,then find where it says "Do you...
View ArticleA delay when I compose new mail.............
When I go to compose a new email, there is a delay before the message field will accept th curser. I click in the field and wait...usually about a half minute. No delay at all to get to the compose...
View ArticleDownload Upload Speeds
I'm about as frustrated as frustrated can get right now. I just tested the speed on Cox's page for my internet and I'm getting 1.64 for download and 9.82 for upload. For the past 2 days my computer has...
View ArticleRE: Download Upload Speeds
Your signal levels and direct ping to the modem are good, so the first thing I would want to try is a speed test direct from the modem to one wired computer, bypassing what reads right now as a...
View ArticleRE: Address bar i.e., residential home, services, shop etc.
Hi Duty Dog,I am sorry you don't like our new layout, we do accept feedback in regards to our site so I will be more than happy to pass this information along. We always look for ways to improve so...
View ArticleAddress bar i.e., residential home, services, shop etc.
I dislike the new bar at the top in trying to get to the News and Emails. Every time I go there, and I MEAN....EVERY TIME! This stupid bar comes down because I want to sign-in rather than get in...
View ArticleDeleting Emails
I just noticed this for the past two days. My account won't delete emails all of a sudden. It tries for the longest time and finally "times out" and loses its connection to Cox. Ridiculous.
View ArticleRE: Deleting Emails
Hi Dee Leet,I will be happy to assist you with deleting your emails. Sounds like you are using Webmail, are these individual messages you are having trouble with or are you trying to empty a folder?...
View ArticleRE: Modem Upgrade Pop Up
How do I get rid of this pop-up, and others like it, for good? I do NOT want this on my browser - especially when I am not on any Cox related websites. I find this to be very invasive.
View ArticleRE: Location Interceptor Page
You should not be redirected each time you log in. After selecting your location a cookie should be created allowing you to bypass the interceptor page as long as that cookie remains. If you have your...
View ArticleLocation Interceptor Page
I hate being redirected to this page every time I just want to read my email. Did it ever occur to the Cox company that maybe customers don't always want to see all of your available services each and...
View ArticleRE: Modem Upgrade Pop Up
Are you joking? The X only makes it go away until you go to another website, where it pops up again. I'll add my voice to the chorus of users who find this incredibly irritating and who would like Cox...
View ArticleRE: Internet randomly disconnects
Since this particular modem was installed on 5/18, its transmit power has been 49-54 on scheduled polls. We want it more like 41-48 ideal, 52 max. You're also reading a high power adjustment count and...
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