High latency (MS) while playing World of Warcraft
Hello, for about a month now, I'm experiencing very high latency while playing World of Warcraft. I've asked Blizzard about this, and they are saying to contact your ISP about it. This has happened...
View ArticleSB5101 starting to drop connection and restarting multiple times daily for...
Can someone help? Not sure what is going on but the modem just keep dropping and reconnecting. Thanks for your help.Downstream Frequency 837000000 Hz; SNR 39.6 dB; Power 0.0 dBmVUpstream Channel ID 2;...
View Articlecan't remote login of security camera's server after modem change
Hi,I changed my Cox's modem (from Motorola's phone/internet combo to internet only Cisco's DPC3010 modem) and I can login to my security camera's server without any problem at home's Wi-Fi. However, I...
View ArticleDSA301U model in account but DPC3010 on modem used
Hi,I noticed from my internet account that my equipment for modem is DSA301U. Meanwhile, the actual modem that I am using is DPC3010.Question: Are they the same modem? If not, who can help to change...
View ArticleRE: Premier Speeds
Hi jumpstart00, I updates the code on your account. You should be getting the correct speeds now. Please run a speed test and let us know the results. Thanks,
View Articlehigh speed internet enhanced web mail
How do I make my web mail come up in enhanced mode? I recently changed computers and cannot get web mail to come up in enhanced mode. What are the steps to do this please
View ArticleRE: high speed internet enhanced web mail
First make sure you have Adobe Flash and it is working. See here to test it. Next, make sure "Enhanced Webmail" is checked under the sign in prompt at Webmail.
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RE: Premier Speeds - Under 20
Whoa, when plugged directly into the modem, I get the following:StartCoxNetDownloadSpeedUploadSpeed LatencyYour IPAddress Cox MarketMon Dec 2 6:14 PMYes66 Mbps20 Mbps29 millisecPhoenixI have a Belkin...
View ArticleRE: SB5101 starting to drop connection and restarting multiple times daily...
Is this reading better or worst? This is with the splitter back in.Downstream Frequency 837000000 Hz; SNR 38.7 dB; Power -6.8 dBmVUpstream Channel ID 2; Frequency 29600000 Hz; Power 43.2 dBmVIf I am...
View ArticlePremier speed
Hi, I just upgraded to a DOCSIS 3.0 modem and am only getting download speed of 32 through Cox speed test. It sounds like there may be a code that needs to be flashed through to my modem?Thanks!
View ArticleRE: Premier speed
Hi jumpstart00, I am glad I was able to assist you with this. Have a good night!
View ArticleRE: Premier Speeds - Under 20
Hi Joel85249, It sounds like you may have found the issue. You may want to try to reconnect the router and update the firmware. Let us know if this continues.
View ArticlePremier Speeds - Under 20
In another thread, it was suggested to start my own thread for very low transfer rates:Mon Dec 2 6:07 PMYes18 Mbps11 Mbps35 millisec98.165.109.252PhoenixI have premier and this is my recent test above.
View Articlecell phone & DPC3825 Router
Is anyone having trouble getting your HTC1 cell phone to connect to your Cisco DPC3825 wireless router. My phone sees the wireless device. I type in the correct password but authentication fails...
View ArticleRE: Data usage meter
November was the only month, during the last 13 years, that I exceeded my monthly limit. Of course now "Your Data Usage Meter is undergoing maintenance. Please try again in 24 hours" for the last...
View ArticleData usage meter
I've noticed for the last week or so, the Data Usage Meter has been down; it says it's undergoing maintenance. When will it be back?Thanks.
View ArticleRE: Premier Speeds
Ping 56Wifi. 8.92-13Upload test errorHard wired through router64Upload test errorHardwire modem58Upload test errorPs4 hardwire through wifi23mbpsUp-5mbpsIphone 5 wifi18mbpsUp-7mbpsI don't understand....
View ArticleRE: Download speed consistently slower than upload speed
It is a wired connection, ethernet, not usb.The problem seems to be aggravated by distance, the further away a server is the worse it gets, nearby servers - not so muchrecent tests on coxs own...
View ArticleRE: Extremely slow speeds < 4Mbps
A couple more speed test results to confirm it appeared again around 5 and persisted through the evening. Your ResultsStartCoxNetDownloadSpeedUploadSpeed LatencyYour IPAddress Cox MarketMon Dec 2 4:31...
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