Introducing Cox WiFi
Welcome to the Cox WiFi thread where we invite you to discuss all things Cox WiFi related! Having trouble finding a hotspot? Let us know! Found a great location for a hotspot? Share here! Have other...
View ArticleMy bill
I want to know why my *** payment keeps going up every time i pay my bill..... i am very close to cutting off my service and going with someone else. Anyone else having this problem.....................
View ArticleRE: Can't get past 30Mbps with Premier Internet & DOCSIS 3 modem
There's a powered amplifier that Cox installed right in front of the modem - I believe the levels were low without it. I think they did put an attenuator on it, but maybe it's not enough?Oddly enough...
View ArticleCan't get past 30Mbps with Premier Internet & DOCSIS 3 modem
I have the premier internet access and can't get anywhere close to the 50Mbps. 3rd party test sites shows 8-10Mbps, Cox speed test shows 20Mpbs. I do have a DOCSIS 3 modem. Other posters have had an...
View ArticleRE: Can't get past 30Mbps with Premier Internet & DOCSIS 3 modem
When you say your service seems slower, what do you mean? Web browsing? Downloading? Streaming?And I would still take a look at those signal levels. How is the cable wiring laid out from the street to...
View ArticleRE: Cannot access router
I assume you have the DPC3825?Someone must have changed the password from the default. Who set the Cisco up? Do you have any paper work with the network name and password on it from that time? If not,...
View ArticleRE: Only 3 of 4 upstream channels bonded in DOCSIS 3. Is this normal?
Considering Cox doesn't offer any Tier with a upload above 10Mbps, I would say your seeing the full effect of speedboost on the upload and latency is normal. I would say your fine.
View ArticleOnly 3 of 4 upstream channels bonded in DOCSIS 3. Is this normal?
My DOCSIS 3.0 cable modem's status page says:Upstream Bonded ChannelsChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower1LockedATDMA35120 Ksym/sec36100000 Hz43.5 dBmV2LockedTDMA and...
View ArticleRE: Only 3 of 4 upstream channels bonded in DOCSIS 3. Is this normal?
Thanks, but what is speedboost?
View ArticleRE: Unable to access internet tools
I'm a little confused, you say you can not access Internet Tools but the error is specifically about McAfee which is inside the Internet Tools menu.When I go to download their product I log into...
View ArticleRE: Unable to access internet tools
:::Ping:: ModeratorFirst, i would double check that the email address your using is the primary on the account. Even if its the only email you use, sometimes a Cox representive will create a email...
View ArticleRE: ATT Mod: Teamviewer/remote support
Health Edge, That's a great question! We'll check on it and get back to you with information.
View ArticleATT Mod: Teamviewer/remote support
I was wondering how Cox feels about the offering of remote support (Teamviewer, Logmein, etc) to customers from other customers? I understand this isn't anything Cox can do, but is it against any forum...
View ArticleBridge Mode on DPQ3925 Router
I have a Cisco DPQ3925 with internet and phone and wanted to hook up a Dlink AC Router. How do I place the router in bridge mode and turn off wireless? I do not see bridge mode as an option on the...
View ArticleRE: Bridge Mode on DPQ3925 Router
I do not believe it is possible with that gateway device. The best you could do is disable the DHCP server, Firewall and wireless, but then you would still have issues with NAT. Your better off calling...
View ArticleRE: Port Assignments
I can't blame the Router People, only myself. Their issue as with so many is the support people have no understanding of router workings (including yours truly). only an answer sheet much like FAQs....
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RE: Setting up email on iphone with domain name - can receive-can't send
That's an interesting question, but it's one I'm not sure we can answer. If you're asking how to set up e-mail for a non-Cox domain, then we'll have to refer you to your hosting provider. If it's a...
View ArticlePort Assignments
Chromecast is competing with other wireless devices, therefore I want to use QoS on my router to prioritize Netflix. To do that, I need to know what ports Netflix uses. Router people sent me to...
View ArticleRE: Port Assignments
Sounds more like a wireless signal issue. Alot of times the TV itself acts like shield, blocking and interfering the signal. A simple solution might be a USB extender. I would try that first before...
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