Upgraded Modem to Docsis 3.0 and to Premier plan,but not seeing any increase...
I upgraded my modem to a Motorola SB6141, I activated it with no problem, I then upgraded my Internet to the Premier level, I ran Speedtest and the Download speed is exactly the same as I was getting...
View ArticleRE: Upgraded Modem to Docsis 3.0 and to Premier plan,but not seeing any...
Unfortunately the issue is one that's obscure to the point that many of our non-technical folks aren't aware of the issue. Glad to hear it's working now, thanks for patience.
View ArticleRE: Ultimate package, high ping
Sorry if I came off a bit rude on the last 2 posts.What about the modem. Could it just be I need to buy a better one?
View ArticleRE: Ultimate package, high ping
When I look at the data posted so far I'm actually not seeing any evident problems with the connection between you and the hosts in questions. Part of my suggestion in my last post was maybe this...
View ArticleRE: win8 ie10 java problem
"but there is a security message that HTML editor is blocked as a potential threat."What program is giving that error message, and what options is it giving you? What ever the program, it is blocking...
View ArticleRE: Ultimate package, high ping
I agree. Could you go into more detail on the actual symtoms? Sometimes FPS issues can feel like lag problems when your playing. Also, depending on the game and multiplayer style, the game's servers...
View ArticleRE: Ultimate package, high ping
Pings are always the isp rofl. My ping to west/central servers from hundreds of hosts is at 100ms lulz. Just formatted pc, I live in a brand new condo, tech said all the connections are really good,...
View ArticleRE: Ultimate package, high ping
snowawhoahohPings are always the isp rofl.No, they aren't. The ISP, by it's very definition is the Internet Service Provider, so they just provide the internet. Many other companies actually run and...
View Articlewin8 ie10 java problem
When I try to use a reply button I was asked to install a Java package. Unfortunately there is an error during the installation every time. I decided to install an Oracle Java package and the...
View ArticleRE: win8 ie10 java problem
Good advice. I did switch to a flash editor. So far, so good. Thanks.
View ArticleRE: Ultimate package, high ping
It's not an FPS thing, I have my fps uncapped so it goes from 75-165 in the game all the time. I just installed Windows 8.1 Enterprise yesterday and it wiped my computer, so it cant be any...
View ArticleRE: REALLY slow upload speeds (download seems ok)
Hello Ohaya, I am glad to hear that the speeds are looking better. Please let us know if you have any other issues with your speeds.
View ArticleRE: Premier Internet and 9 CATV Performance
So it would be a single line from the tap that splits: one for HSI and one for 9 TVs. Then the amp on the TV side and split again 9 times (or 3 times x 3 times).Will that keep a strong enough signal on...
View ArticleCan no longer send mail from my iMac
I have been able to send & receive emails until today when in the middle of typing an email it appeared that my Internet went down briefly. When I went to send the email I got the message: Cannot...
View ArticleRE: Can no longer send mail from my iMac
I'm unable to remove the SMTP server settings so I can re-add the settings. Or if there is a way I'm unable to find where to do that at. What I did find out which I thought was quite curious is I am...
View ArticleRE: McAfee name changing to Intel Security
Mcafee has as best been, at best, a possible product, but usually a heavy handed monster. I suggest Avast ans Malwarebytes. Watch out with the CNET downloader. Make sure your only using the direct...
View ArticleMcAfee name changing to Intel Security
The BBC reports that John McAfee is happy with the decision: "'I am now everlastingly grateful to Intel for freeing me from this terrible association with the worst software on the planet. These are...
View ArticleRE: Premier Internet and 9 CATV Performance
In most cases the taps only have enough outlets to serve one per each nearby residence so having a second drop line is usually not an option. Not being an expert in the field the information I...
View ArticleRE: Missing Downstream and Upstream channels -- performance hit and temporary...
It looks like it's back now however some of the upstream channels are showing some errors. If this continues having a technician come out and troubleshoot would be the next best step towards...
View ArticleRE: Can no longer send mail from my iMac
Here's another link that may help regarding how to change SMTP settings: https://discussions.apple.com/message/23657167#23657167
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