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SBG6850 lag issues.

I've had a SBG6850 for some time now and recently (Nov/Dec?) started experiencing lag issues.  Our VOIP becomes unusable, extreme lag in on-line game play.  Power cycling the modem resolves the issues...

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RE: SBG6850 lag issues.

My family couldn't live with the intermittent functionality.  When the modem/gateway went into this state, VOIP was unusable (our only home phone) and internet game play was disastrously laggy.  It was...

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RE: Upgraded to Motorola SB6141 but not seeing Premier speeds

Derrick and Chris,Any update on this?Thanks,Oliver

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I have a pop email connection.. do I also have imap?

I have always used my email without outlook and now i have windows 8 and only see a to use the Mail thingy.. on windows but it requires an Imap vice a pop as I have been using... do i have the imap and...

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RE: I have a pop email connection.. do I also have imap?

Here are the IMAP settings.FieldValueFull CustomerAny CustomerEmail Addressanycustomer@cox.netPasswordEmail account passwordAccount TypeIMAPIncoming Mail Serverimap.cox.netPort 993Outgoing Mail...

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RE: Abominable Drop Down Menus!!!

Yea..it is. Pretty much all ISP email is **, because they don't spend alot of money on it. Im glad they don't. I kind of wish they would stop supporting email all together and maybe drop the bill a...

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Upgraded to Motorola SB6141 but not seeing Premier speeds

I recently installed and activated a Motorola SB6141 cable modem to replace an old DOCSIS 2 modem. After installing the new modem, my download speeds have decreased but upload speeds have increased. My...

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RE: Upgraded to Motorola SB6141 but not seeing Premier speeds

If you don't hear from them (Moderators) soon, you might want to call up Sales ask them to correct your account. I think it's a issue where they want to help, but they need to know the code to put on...

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RE: Should I keep my new Motorola SB6141

January 16th, 2014, 5pmSuper thanks for response "ChrsL."Your operators did not inform me about "self-activation" and "denied" that "firmware updates/configs" were available. Not an issue, I am sure...

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Changing Modem

Will Cox technicians set up new modem/router without charging.

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RE: REALLY slow upload speeds (download seems ok)

Just an update:  I was out most of today, so wasn't on the Cox connection, so i don't know if there were any problems earlier today, but right now (8:50 PM), both download and upload speeds are ok.Jim

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RE: Should I keep my new Motorola SB6141

First I would suggest checking your signal levels. DOCSIS 3.0 requires tighter restraints to the signal specs. Another words, a signal problem that might not have caused a "symptom" with your old D2...

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Only 800 kB/s download speeds with Webstar modem from Cox

My plan says 5MB/s download speeds but my max seems to be about 800KB/s. I'm using the Cox provided Webstar modem, but my download speeds have never been near that what they should be. I've heard there...

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RE: Ultimate package, high ping

Those are the only servers for NA. I might need to switch ISP's because $100 a month to lag and have that kind of ping isn't acceptable to me. Thanks for your help though.

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RE: Ultimate package, high ping

I'm going to do some more searching and tweak everything I can before I actually make a decision. Thanks again.

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Premier Internet and 9 CATV Performance

We're getting ready to buy a newly built house which will be our final house, so we are putting in all the bells and whistles. I want to make sure I get full performance from my HSI, but I will also...

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RE: Upgraded Modem to Docsis 3.0 and to Premier plan,but not seeing any...

Try it now for me.

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RE: Upgraded to Motorola SB6141 but not seeing Premier speeds

It looks like the service code is actually now correct on your account.  If you're still not seeing any change in speeds I'd suggest testing again without the router for starters to see if there is any...

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RE: Upgraded to Motorola SB6141 but not seeing Premier speeds

Thanks Chris. I'll test it tonight.

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RE: Upgraded Modem to Docsis 3.0 and to Premier plan,but not seeing any...

Wow you are fantastic Chris L, I tried it again and I am now getting the higher speeds, i.e. 63 Mbps download and 12 Mbps upload.. Thank you, Thank you, Thank you...  My only question is why couldn't...

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