Ultimate package, high ping
Right now I am paying for the ultimate package, as it says in the subject, and have high ping. Speed tests and ping tests online show I have 21ms, but that is different in games. My ping varies from 64...
View ArticleRE: Ultimate package, high ping
I know you can't just blame the ISP for these things because there are a ton of things that can happen. I'm just looking to see if you guys have any suggestions.
View ArticleRE: Connectivity Issues
With the power light staying solid and the other lights reseting it would be a signal/modem related issue reaching it from our end. The current signal levels do not show issues but do show resets...
View ArticleConnectivity Issues
For the past couple of weeks my connection has been resetting.The cable modem seems to reset, a couple times I go check it and only the power light is on, and it reboots. When it does do this, it will...
View Articlefrequent connection drops
For the last few weeks, my connection has been dropping multiple times every day. My SB6141 cable modem reboots and reconnects very quickly, always less than 2 minutes. Here are the log messages from...
View ArticleRE: IMAP Mail Not Synching and More With Apple Mail (Mac OS 10.9x)
I just found this possible solution on Apple's discussion boards. Didn't know if it would help you guys. I'd be interested to know.Re: Mavericks Mail not sync'ing IMAP act. (Not GMail)created by...
View ArticleIMAP Mail Not Synching and More With Apple Mail (Mac OS 10.9x)
Hello,Is there a fix and/or is there a support case that addresses IMAP email accounts not syncing with Apple Mail in Mac OS 10.9x (Mavericks)?Ever since the upgrade to Mavericks (and taking that...
View ArticleSpeeds dropping far below normal levels.
A little back story that can be skipped if you don't like to read: Moved to this new apartment about five months ago and brought my Premier Internet package with me. Never had any issues at my previous...
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RE: Speeds dropping far below normal levels.
Final update.Purchased a Motorola SB6141 and am now pushing 50Mbps down and all is right with the world.Moderators, please mark this thread as 'resolved'. Thank you.Special thanks also to Health Edge...
View ArticleRE: REALLY slow upload speeds (download seems ok)
Hi,I'm not sure exactly when it started going bad, but the slow upload speed is back again now:Download Speed: 31422 kbps (3927.8 KB/sec transfer rate)Upload Speed: 418 kbps (52.3 KB/sec transfer...
View ArticleRE: REALLY slow upload speeds (download seems ok)
And now the download speed also seems to be going downhill :(...Download Speed: 10394 kbps (1299.3 KB/sec transfer rate)Upload Speed: 377 kbps (47.1 KB/sec transfer rate)
View ArticleRE: REALLY slow upload speeds (download seems ok)
Hi,BTW, I called Cox support and actually got a real person on the line. The only thing she was able to do was confirm that there was a ticket. She gave me the ticket #, which she said was opened on...
View ArticleREALLY slow upload speeds (download seems ok)
Hi,We came back to Cox recently, and our internet connection has been up-and-down for the last week, but this weekend, I noticed that when I do a speed test, I am getting really slow upload speeds. By...
View ArticleModem/Router
I would like to know why you can only have 1 modem and/or Router. I have devices in various rooms that are NOT wireless but I can't use them without having cables running all through my house. You...
View ArticleShould I keep my new Motorola SB6141
January 15th, 2014: For close to 5 years my "old" Motorola SB5101 (Docsis 2.0) worked great!! Recently, for about 1 month its been crashing regularly 2 to 4 times per day during peak hours. For the...
View ArticleRE: Can no longer send mail from my iMac
Since that didn't work I'd suggest trying to remove and re-add the SMTP server settings. Step 8 in this article may prove helpful:...
View ArticleRE: REALLY slow upload speeds (download seems ok)
That cable you're referring to is what we call the drop line. The ticket I'm seeing is for maintenance to the green box you're referring to and not for a cable burial.
View ArticleRE: REALLY slow upload speeds (download seems ok)
Hi,Ok, thanks. I just wanted to make sure what we weren't waiting for something that had already taken place.
View ArticleRE: Modem outdat
So I went down to cox and received a new modem, it's a Cisco DPQ3212 and so far I've had no lost of signal and my speed has increased. So will see what happens, thanks I appreciate all the help.
View ArticleModem outdat
I have a Motorola sbv5220 surfboard and I wanted to know if my modem does not support cox anymore because I saw a list of compatible modems and mine is not up there anymore.
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