RE: Linksys AE3000 on a SBG6580 Modem
Sounds like you have found the issues then. If you need additional assistance or the symptoms start back, please let us know. Tiffany R.Social Media Specialist/ Cox Forum Moderator
View ArticleRE: The SMTP connection to server “smtp.cox.net” failed.
This is the only computer in the house that uses Cox email, and the problem is intermittent. Sometimes it works, sometimes it doesn't.I've already deleted and installed the account just in case...
View ArticleRE: Slow speed
Looks like you are getting the correct speeds with the connection wired, but not wireless. Do you have the gateway located near any other wireless equipment, such as, cordless phones, baby monitors,...
View ArticleRE: Ultimate Internet slow speeds with approved hardware.
We certainly want to make sure that you are getting the correct speeds. There are several things that could be causing these speed issues.Are you experiencing this issue on multiple computers?Are you...
View ArticleFirmware update for SBG6580
How do you received a firmware update for your modem (i.e., for my SBG6580)?
View Articlesbg6580 modem drops connection on a daily basis
Fri Apr 19 14:48:37 2013 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:e5:64:e5:56:e0;CMTS-MAC=c4:64:13:f9:ca:91;CM-QOS=1.1;CM-VER=3.0; Fri Apr 19 14:47:51...
View ArticleRE: sbg6580 modem drops connection on a daily basis
I am also having the same issue. I have removed the splitter and still no change. Please post again once this problem is resolved.
View ArticleRE: The SMTP connection to server “smtp.cox.net” failed.
The next time the connection to server "smtp.cox.net" fails, can you try loggin into our website at www.cox.net and send a test message from webmail? If you are able to send from webmail but not the...
View ArticleThe SMTP connection to server “smtp.cox.net” failed.
Multiple times a day I get the following message when sending mail via my cox account: The SMTP connection to server “smtp.cox.net” failed.I have multiple email accounts for home and business and Cox...
View ArticleData Allowance/Overage Notification Question
I currently have the Premiere internet package. This morning I received an email saying that I had exceeded my data allowance of 300 Gigabytes. I read through the email and eventually read this: "While...
View ArticleRE: Data Allowance/Overage Notification Question
The allowance is terrible. My tier has a 200GB limit which at my 25 Mbit connection can be exceeded by less than 1 hour of usage a day.25 Mbit can download 11 GB per hour x 30 days (1 hour per day)...
View ArticleCOX Throttles Amazon Video ?
Last week (and the last 12 months) I was streaming Amazon Video in HD with 5.1 Dolby Audio... This week the same video is now less than SD and 2.0 Stereo.Of course, there aren't any good tools I've...
View ArticleRE: COX Throttles Amazon Video ?
What makes me believe COX might have a hand in the "slowness" is the secondary fact even with my '95th percentile' ISP data rates I can't reliably stream YouTube at 1080p, either. I seriously doubt...
View ArticleRE: What am I not getting even close to 'up to 50mbps'?
I am seeing a similar issue. Been running through hoops contacting various people, one individual managed to send a "message" to my modem and now I get up to 35Mbps (no more but it is fairly consistent...
View ArticleWhat am I not getting even close to 'up to 50mbps'?
So I got an email telling me my usage was over by a bout 7 Gb. I had the preferred tier. I called and upgraded to Premiere. Doing multiple tests across multiple target servers I can't seem to break...
View ArticleNon-stop outages requiring modem reset
This is pretty maddening. For the first few months, service was fine and consistent Now I need to restart my modem at least once a day, almost. (I'm in Irvine, CA.)Today it's been 4 or 5 times. I...
View ArticleMoving, any way I can keep my email address?
I am moving to a location that does not have cox service. I hope it will soon as there is service about a mile away. Is there anyway I can keep my email address that I have had since Cox has been in...
View ArticleRE: Firmware update for SBG6580
Your firmware appears to be current, is there some particular issue you're trying to resolve?
View ArticleRE: Data Allowance/Overage Notification Question
FYI your information may be out of date:http://ww2.cox.com/aboutus/gulfcoast/policies/speedsusage.cox
View ArticleRE: What am I not getting even close to 'up to 50mbps'?
Everything looks like it's setup correctly on your account. Did somebody recently make a change or are you still seeing the same issue?
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