RE: Download speed dropped when switching from Motorola SB5101 (Docsis 2.0)...
Downstream Bonded ChannelsChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUncorrectables1LockedQAM25617837000000 Hz7.7 dBmV39.4 dB28302LockedQAM25618843000000 Hz7.7 dBmV39.4...
View ArticleDownload speed dropped when switching from Motorola SB5101 (Docsis 2.0) to...
I have the Premier internet package which is advertised as 50Mbps in my area. I ran speed test using speedtest.net and the cox speed test prior to swapping out my new modem and was getting 18-24Mbps...
View ArticleRE: Download speed dropped when switching from Motorola SB5101 (Docsis 2.0)...
Indeed things are looking ok from this end. Definitely let us know if you continue to have any issues.
View ArticleRE: (18 %) high packet loss identified by my xboxone console
This unfortunately is actually a known issue with the Xbox One connecting via a D3 modem. Other devices in your home are likely not seeing this packet loss. Last I heard all relevant details were...
View Article(18 %) high packet loss identified by my xboxone console
every now and again I have dropping issues and latency issues while playing online multiplayer games on my xboxone.My xbox troubleshooting software indicates an (18%) or high packet loss issue and...
View ArticleRE: I need to install security virus and popup blocker ,provided free by...
Sure, you can start by visiting http://www.cox.com and signing to access all the features of your account including Internet Tools where you'll find the Cox Security Suite.
View ArticleI need to install security virus and popup blocker ,provided free by...
Tell me how to install security protection provided by Cox to me new Cox customer.
View ArticleEmail outage?
I have been getting a "wrong password" notification since noon today on both my iphone and my ipad. On vacation so no access to my computer. Cannot get any email. Called support and was told it was...
View ArticleRE: Email outage?
So here's the info I've gotten from testing. First, its only the receive server that has the issue. Sending emails work fine, so the login process for that server must be fine. Created a new user...
View ArticleRE: Hello
Sabino,The Cox Security Software can be downloaded at https://myaccount.cox.net/internettools/securitysuite/about.cox. You'll need to sign in with your primary Cox user name and password.
View ArticleAttachment
I can't open a attachment to an e-mail I received. I know it is not a threat because it is just a address list for a club I belong to.It keeps saying waiting for webmail.west.cox and it never opens.
View ArticleRE: phone support is a JOKE
Wow ok well I haven't' tried any other provider. I thought it was like some kind of policy that we should only run Cox speed tests and everything should be done on the Cox network.... I am having...
View ArticleRE: Slower than Normal Uploads to Twitch.tv?
Additionally, here are some pathpings to the Twitch servers:http://i.imgur.com/3herwH5.pnghttp://i.imgur.com/g8y7voN.png
View ArticleRE: phone support is a JOKE
It's now close to 10:30 PM and as usual the issue seems to have cleared up (for the moment) and my connection speeds are pretty normal now. Here's the additional info I gathered though.... Something I...
View Articlephone support is a JOKE
My neighbor came to me tonight (7PM Arizona time) because she was having some problems with her Cox internet connection. Before I get to far in to this I want to say that I have worked for two...
View ArticleHaving issues with uploading everything
My internet shows I have all 5 bars, yet cannot upload anything. Pictures, pdf files (only 1MG). I even ran a speed test through this site and it failed the upload test. Wasn't even able to read it....
View ArticleRE: Having issues with uploading everything
Looking from this end no obvious problems are standing out. I would suggest try removing the wireless router to test and see if the issue persists with a single PC connected directly to the modem....
View ArticleRE: Slower than Normal Uploads to Twitch.tv?
Those pathpings look pretty normal too. Unless there servers were 100% down at that time, thats probably ICMP deprioritization, which is normal at the last hop of Coxs.One thing I have noticed on the...
View Articlenew computer
I bought a new computer and would like to replace the one I have (Windows XP); the other one is new and has Windows 7. How do I hook my new pc to my modem and wireless? Do I just unplug one and plug...
View ArticleRE: new computer
If you already have a wireless router setup connecting the new computer should be as simple as connecting it to the router using the same wire connecting the old computer to the router. If you try...
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