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RE: Email account closing

Pretty much you have to ask your friend to delete it, unless you have access to the primary (admin) user account, then you can delete it yourself. Probably still a good idea to tell him either way.

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RE: Email account closing

Another options is to simply stop using it.  Once the account has been dormant as in no login activity after a few months it'll be automatically deleted.

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Email account closing

I'm not the primary account holder and I can't get a hold of them.As a long time family friend of  the primary account holder, I've had an email account through their service for about ten years, but...

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RE: Internet speed problem

@Jimbo1234 It looks like your modem may have needed to be reprovisioned, try it now.

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RE: orbitz email

Could you copy and post the exact error?

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RE: Paying for Ultimate - Only getting 32Mb

I've used a few different speed tests, including speedtest.net and speedof.me - all of them seem to return nearly the exact same maximum result of 32mb depending on the locations tested (all of them...

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RE: set a new default printer for printing on my cox webmail

Maybe try this? Seems like its a issue that happens with holder versions of Internet explorer when you install a printer, set that printer as default, and then install a new printer. Even if you set...

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set a new default printer for printing on my cox webmail

I have the correct default printer setting on my computer and it works fine.  However, when on my cox web mail I have to select it (my new default printer) each time I want to print.  How can I make...

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Can't "COMPOSE" (SEND) email in cox WebMail

Can't "write" anything in the message area when I try to COMPOSE & send anything. I get a gray box that says "a plug in is needed to display this content" & of course there is now room or way...

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RE: Can't "COMPOSE" (SEND) email in cox WebMail

Sounds like you have a broken applet for Java. Have you tried re-install, or uninstall/installing the program?" Your security settings have blocked an untrusted application from running."Also it looks...

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RE: Paying for Ultimate - Only getting 32Mb

My guess a moderator needs to check the configuration file on your modem? Either that or a firmware issue. Is the DPC3825 the only device hooked up or do you have a router connected to it?Is your...

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RE: Internet speed

What Tier did you order and what area are you in? Also, have you tried rebooting your modem?Last, was the order done online, or through a person?

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RE: Paying for Ultimate - Only getting 32Mb

It's actually a combination modem/router/wireless device.  Wireless is turned off though, and the computer is connected to it directly with ethernet.I assume a moderator could just look at my profile...

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Internet speed

I ordered the 25 mbps speed tier... My speed has not changed (still less than 5 mbps.) It was supposed to be upgrade on Friday, February 28...

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RE: Internet speed

Hello Goober,  In addition to the information Health Edge has requested, con you also run a speed test at Cox's website and let us know the results.  http://bit.ly/CoxInternetSpeedTest

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RE: Paying for Ultimate - Only getting 32Mb

Hello Zodiakos,  Your service code was correct, but I did update the firmware on your modem. Please go to the Cox webpage and run a speed test.  http://bit.ly/CoxInternetSpeedTest 

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upload packet loss 15-25% please help.

Ok so, i upgraded my services several months ago from preferred to premier.  Upgrading to this tier requires a docsis 3 modem as you all know.  First day i upgraded my speeds changed from 27/8 to 33/10...

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RE: upload packet loss 15-25% please help.

Hello KpKirby09,  I see that you had a tech out yesterday to resolve this issue. I have ran several tests today and I am unable to see any issues with your service. Are you still having any issues?

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RE: Paying for Ultimate - Only getting 32Mb

Yea, I had a feeling it was something else, I just wanted to know some context of the situation.When you do the test, watch how the needle moves. How you get a low test can tell you as much as what you...

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RE: Paying for Ultimate - Only getting 32Mb

Seems like I'm still getting the same results.  It looks like this speed test is also from ookla, which is the same company that does speedtest.net.

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