Introducing Cox WiFi
Welcome to the Cox WiFi thread where we invite you to discuss all things Cox WiFi related! Having trouble finding a hotspot? Let us know! Found a great location for a hotspot? Share here! Have other...
View ArticleCan't get Apple or Gmail to pop cox servers
I cannot get either my Ipad or Gmail to pop your servers to get my cox.net email. This worked for 4 years flawlessly but on or about Feb 19 I stopped getting my email on either my phone or Ipad or...
View ArticleRE: upload packet loss 15-25% please help.
Hi KpKirby09, Sounds good. Let us know if you need any additional assistance.
View ArticleRE: Exceeding Data Usage Notification
Hello Bryankichler, If most of your bandwidth is being using from streaming movies, you may want to look at the quality videos your are streaming. In Netflix, you can go under my account and change...
View ArticleRE: Paying for Ultimate - Only getting 32Mb
Hello Zodiakos, At this point, I recommend having a tech out to inspect the network to see if there is anything on our end that could be causing your issues. Please email us at cox.help@cox.com with...
View ArticleRE: A tad frustrated....
First, let me ask the obvious, if you can't get online, how are you posting this? Are you posting from a cell or something?Second, what do you mean by "resetting the server"? Do you mean the router? As...
View ArticleRE: A tad frustrated....
Hello Upset85251, I want to assist you with your internet service. How are you connecting? Are you using a router? If so, please try to bypass it and test the connect by plugging the ethernet cable...
View ArticleA tad frustrated....
We have been without internet for 24 hours since it blipped out during the Oscars opening....so now my wife is angry too. I can't call in because the 1800 206 9832 is reporting as discontinued. I...
View ArticleRE: Premier wireless Speed not much better than preferred
That sounds more like a issue between your computer and apple router. Unfortunately I don't have any experience troubleshooting apple routers so I won't be much help. If your getting 60Mb wired to...
View ArticlePremier wireless Speed not much better than preferred
Upgraded my internet to premier, My wireless download speed is only 26mbs upload around 13 mbs. On my desktop speeds are excellent around 60 mbs I have a Motorola 6142 router and a apple router wirless...
View ArticleR02.0 No Ranging Response received - T3 time-out
Mar 03 2014 20:59:223-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:f7:e2:b5;CMTS-MAC=60:73:5c:72:9b:79;CM-QOS=1.1;CM-VER=3.0;Feb 28 2014 17:42:513-CriticalR02.0No Ranging...
View ArticleRE: Can't get Apple or Gmail to pop cox servers
Hi Tominne,The week of February 19th, the Cox Security team identified suspicious activity on a number of Cox customer email accounts. In an abundance of caution, access to those accounts was reset to...
View ArticleRE: My experience over 13.5 years with Cox
I will recant this post. After further research it seems most download providers such as steam and origin post their speeds in megabytes per second and not megabits per second. I would like to...
View ArticleMy experience over 13.5 years with Cox
I really don't know where to start so I will just start by saying that my recent experience with cox has not been a good one. After 13 and a half years of being a loyal customer I have never really had...
View ArticleRE: Can't get Apple or Gmail to pop cox servers
I've got same issue with my e-mail starting around the same time with same explanation. Even when the password is reset to a different password which will solve the issue temporary, e-mail has been...
View ArticleRE: Paying for Ultimate - Only getting 32Mb
Tiffany - Far be it from me to tell you your job, but an on-site tech can't fix this problem. The original poster has a DOCSIS 3 modem programmed for DOCSIS 2... that's causing the hard cap. You guys...
View ArticleRE: upload packet loss 15-25% please help.
Actually, the tech called someone who knew more than they did, who knew to reprogram the modem from DOCSIS 2 to DOCSIS 3... he didn't do you any favors, or upgrade your service... he actually just...
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