RE: HUGE increase in internet data use.
There is an option, I will play around with it. If I could keep it around 10 GB a day that should keep around the right usage. Don't want to slow it too much as I've been waiting forever to get this...
View ArticleRE: Hello
Hello Linda Sanders, You can download our McAfee Security Software at our webpage, if you have not already. To find out more information, check out these support articles.About our Cox Security...
View ArticleHello
I was told when I got cox would have McAfee anti- virses for free. why don't it work
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RE: Hello
This is a forum. Not a chatroom. How doesn't it work? Have you downloaded it and installed it yet? See here.
View ArticleRE: Unable to delete email account.
Hello FTP, I would like to look into this to find out why it is not allowing you to delete the email account. Please email us at cox.help@cox.com with your service address, email you are trying to...
View ArticleUnable to delete email account.
For the last week I have been unable to delete an email account. This account has been plagued with spam. I wanted to delete and create another email address. Cox website has been unable to perform...
View Articlewebmail issues
I cannot access my webmail and I get the error : 500 Servlet Exception in both Firefox and Google chrome. I have made sure my java is up to date on my computer. I have also completely cleared my cache...
View ArticleRE: HUGE increase in internet data use.
That's so funny we've had wifi since Nov and haven't changed the way we use it in fact we may even be using less the last week over 100 GB of data was used in 3 days I'm pissed I had 250 and had to up...
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HUGE increase in internet data use.
I saw a recent post with similar problem and no explanation for it. My data use has been far below coming close to the 300 GB limit monthly. I worked from home for over a year and had to...
View ArticleRE: Premier but only getting Preferred Speeds
Sorry for the late post. Resetting did not have any effects. I pressed the button and the speed is still the same.
View ArticleRE: webmail issues
It's possible there may be a corrupt message in your mailbox causing the servlet to throw an exception. If you have an email client such as Outlook Express setup you could try cleaning out your...
View ArticleRE: webmail issues
Are you using classic or enhanced webmail? If java is giving you a issue, might want to try enchanced, and see if that works.Also, look for any oddly named folders, like ones that begin with ! or other...
View ArticleRE: Premier but only getting Preferred Speeds
I am still showing that your modem have been online for over 111 days. I have manually reset the modem on our end. Please try to run another speed test and let us know the results. -Tiff
View ArticlePremier but only getting Preferred Speeds
Hi, I am paying for premier and the speeds I'm getting are only 20-25 on average. I tried directly plugging into the modem and it gives me the same speed. I've never hit anything past 30. My router is...
View ArticleDis enroll from easypay
How do you go about dis enrolling from easy pay through the website?
View ArticleRE: Dis enroll from easypay
Hello Adonis6804, I can help you with unenrolling in Easy Pay. Please email me your service address and a link to this forum post to cox.help@cox.com. Thanks,
View ArticleRE: settings
Hello Esumner, What mail program are you using? Are you having issues logging into cox.net Webmail?
View ArticleUnable to connect
Every day for two weeks we have had to reset the password for our second email address. Cox still has not provided a solution to this problem. Our iPad setup has not changed. Resetting the password...
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