RE: Frequent Disconnections
DFWI'm having the same problem with my internet service. I'm going to terminate Cox's internet and go with another company.----------- frankly the slow upload speeds offered in all their packages here...
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Frequent Disconnections
My internet connection has constantly and randomly disconnected throughout the five year duration of my internet service with Cox. The disconnection happens on average about 5-10 times a day, and...
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RE: Slow speeds after upgrade from DOCSIS 2 to DOCSIS 3
KyrosSo if i upgraded to Premier would i get solid speeds of 30/6 or what the cox.net site still shows for hampton roads of 25/3?Yes, as of September 2012, Premier on DOCSIS 3 devices in Hampton Roads...
View ArticleRE: Frequent Disconnections
Hello KipK, and thanks for replying to my post.KipKYour TX/RX levels and SNR are all great, and those events in the event log are really non-events. "TLV-11..." and "MIMO Event..." are just...
View ArticleRE: Internet speed - Ultimate
My favorite tech came out :3He said it was showing power in the line, so he tested the voltage asked a few questions, determined it was the modem and swapped it out. He also called is ISS to have it...
View ArticleRE: Slow speeds after upgrade from DOCSIS 2 to DOCSIS 3
Hmm. That is extremely tempting since I really need the extra upload speed but its so hard to decide because I've gotten a fairly good price on my current plan and I don't want to lose it :(Thank you...
View ArticleHooking up my ipad
I have wireless internet and having difficulty getting my password so that I can use my ipad. I have a cisco modem and when I log into cisco, they tell me to contact my local provider which is Cox....
View ArticleRE: Hooking up my ipad
Hi Luecky24,I can help you with the wireless issue that you are having, on most routers it is actually printed on the outside on a label or sticker (it may say something like "WPA key"). If that is...
View ArticleRE: Internet Connection "Hiccups" While Using the Internet
Hi ksguy1982,I'm sure those brief interruptions can be annoying, especially if you are streaming video or playing a game. You mentioned you have a gateway device, are you plugged into it with an...
View ArticleRE: Internet Connection "Hiccups" While Using the Internet
I'm plugged into it with an ethernet cable, and I haven't checked to see if the hiccups happen on more than just this desktop I'm using. It has to be the internet connection as when the hiccups occur,...
View ArticleRE: Internet Connection "Hiccups" While Using the Internet
Hi Ksguy1982, Sounds like there may be more going on. Can you email us with your address, so that we can look at your signals? Thanks, Tiffany R.Cox Support Forum Moderator
View ArticleRE: Internet Connection "Hiccups" While Using the Internet
I just sent an email with my address using the "Send an Email to Cox.com" link, hopefully it gets fixed soon!
View ArticleInternet Connection "Hiccups" While Using the Internet
I've been getting connection hiccups while I've been on the internet today. Every 30 or so minutes my internet disconnects and then reconnects after about 5-10 seconds. This is getting really annoying....
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RE: Frequent Disconnections
Well this is very odd. I looked up your account, and they already referred it to plant maintenance, and maintenance checked it out much further than just your tap at the pole. They did a full set of...
View ArticleRE: No wireless
There's nothing in the modem that you can change that could block wireless access. The modem doesn't care what it's connected to-ethernet is ethernet, TCP/IP is TCP/IP.However, you do need to remember...
View ArticleNo wireless
I have a Scientific Atlanta 2100 modem. I had a Linksys WRT54GS wireless G router. No problems for about the past 4 years. I was able to connect my laptop, iPad and iPhone. Saturday 5/18/13 I was no...
View ArticleRE: No wireless
Thanks Kip. I followed the instructions on the link and still no internet connection.
View ArticleRE: Frequent Disconnections
Thanks for looking into my issue KipK.KipKThey did a full set of tests back to the distribution amplifier that feeds your tap and several others in your neighborhood and they didn't find anything.My...
View ArticleRE: Epix HD, CW and other Xbox 360 apps
sorry but that answer is just lip service - you guys provide this capability to android and ipads!!! So I highly doubt the Xbox, PS3 or other devices would cause such a difficulty. we are already...
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RE: Epix HD, CW and other Xbox 360 apps
yet you support android and ipad devices to use the very same Epix app you have been stalling on the Xbox.(I included your links below) yet another excuse just like in the post I linked in my original...
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