Why are Prices going up again ?
Prices are going up again on both Cox Internet and TV. Why? When I am getting the same Internet starter pack and using the same DVR box. Gee Whiz give us a break. How many times a year do we have...
View ArticleRE: A peculiar issue with streaming
Hi mike_lincoln,I will agree that is an odd solution for a streaming issue. One step I would recommend is to connect one or both of the computers to your Apple Time Machine with an ethernet cable if...
View ArticleRE: Why are Prices going up again ?
I think most of the problems with Cox's service and reliability lately have been due to them trying to expand way too fast. Faster than their infrastructure can handle, apparently. I have no idea why...
View ArticleRE: Bogus e-mail heads up
Unforuntately, I clicked on the link in the message. Now when I try to send e-mail using the original Cox e-mail I get an error message and I write or send messages. In the advanced e-mail this is not...
View ArticleRE: Bogus e-mail heads up
There are a couple of settings you may want to check. These settings are commonly changed when an account has been compromissed.First we recommend running malware scans, then changing the passwords and...
View Articlesbg6580 modem drops connection on a daily basis
Fri Apr 19 14:48:37 2013 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:e5:64:e5:56:e0;CMTS-MAC=c4:64:13:f9:ca:91;CM-QOS=1.1;CM-VER=3.0; Fri Apr 19 14:47:51...
View ArticleRE: Gmail
I use microsoft Outlook when I'm at home on my own computer, but I log into my Cox webmail when I'm at work. The gmails are not getting through to either. I have also checked my spam and junk folders.
View ArticleGmail
I have a friend who uses gmail, but for some reason none of her emails using that account is getting through to my Cox account. Instead, she is having to use her Yahoo account to email me. Is there...
View ArticleRE: Gmail
Hi nkm56, This normally happens when the domain has been added to your Allow and Block Messages settings in Webmail. Instructions for access this setting can be found at:For Classic Webmail:...
View ArticleRE: Zoom 5350
Hi veritas, Cox pushes firmware updates automatically when a new firmware becomes approved after testing trials. The firmware update normally takes place in the early mornings, when the least amount of...
View ArticleRE: Why are Prices going up again ?
Hi Mark, We still offer 24/7 technical support for your convenience. However, our billing and sales department hours do vary, as it has for many years. The phone numbers and hours can be found at...
View ArticleRE: Zoom 5350
Hi Tiffany R,Thanks for the reply. Where may I view release notes or update activity? I'm interested to know on how often it occurs and what is upgraded/patched/streamlined.
View ArticleZoom 5350
Anyone have best settings for the Zoom 5350, including wireless? I already found out about the "IP Flood Detection" option, but trying to maximize my combo modem/wireless router. Also, I tried...
View ArticleNetgear CG3000D Modem
Purchased the Netgear CG3000D Modem. Was using the DOCSIS 2.0 Phone Modem with a 4 port DLink wireless router that ran at 10/100.Thought that upgrading to the Netgear CG3000D Modem would be faster and...
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RE: Slower download speeds after upgrading from 25Mbps to 50Mbps. Why?
I figure you may need more information to help with the issue so here is a speed test I just did.StartCoxNetDownloadSpeedUploadSpeed LatencyYour IPAddress Cox MarketSat Apr 20 5:44 PMYes14 Mbps8 Mbps66...
View ArticleSlower download speeds after upgrading from 25Mbps to 50Mbps. Why?
I'm not sure what the problem is because I consistently would get 20-27Mbps when on the 25Mbps plan and not that I have just switched to the 50Mbps plan my speeds seem to linger around 14-17 Mbps...
View ArticleInternet speed issues for 3 months plus. anyone else...
Soo, long story short, I think I've met all the service techs and subs that work for cox in my area due to them constantly coming out to repair my issue, The service guys change things, saying there's...
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