Clik here to view.
RE: Premiere internet speed seems a joke for what I am paying!
I wasn't saying you shouldn't get the best possible service, I was just talking about legal obligations, since you brought up the topic of paying your bill. Also, where do you see this as intentional?...
View ArticleRE: Internet Connectivity Issue
When you say it happens direct to the drop, could you explain? What are you connecting to and what did he test from? Maybe we have isolated the problem now. Also, if all he did was check your tap,...
View ArticleRE: Premiere internet speed seems a joke for what I am paying!
There are certain steps we're always going to ask customers to follow-for example, we always ask the customer to bypass the router, because if we end up sending out a field technician it's the first...
View ArticleRE: Speed Increase for New Orleans area?
Hey KipK,Thanks for the clarification on all of this! Would you happen to know the speeds that are soon to be running in the New Orleans area? Also, with the speed increase, would the data allowance...
View ArticleRE: Premiere internet speed seems a joke for what I am paying!
I am in the exact same situation, I have had the Cox premier internet package for about 4 months now and have very rarely ever see speeds close to those advertised. It is quite strange really, around...
View ArticleRE: Premiere internet speed seems a joke for what I am paying!
If your having technical issues please post your own thread unless it is directly related to this issue. This is not a forum for complaint.
View ArticleRE: Internet Connectivity Issue
So before scheduling a tech to come out I tried to rule out any issues on my end. My apartment has one main coax line located in a panel in the master bedroom closet. This main line (whatever the...
View ArticleRE: Internet Connectivity Issue
With regard to the CSAP, the guy that came didn't end up charging me, but he said he should have because he thinks it's my modem (which I bought and installed). The frustrating part is the level 2...
View ArticleRE: Internet Connectivity Issue
" He then checked the line (from the splitter) to ther modem/wall port."So the problem is the line that goes from the panel box to the room the modem is in? if so, why not get that repaired? Looks like...
View ArticleRE: Internet Connectivity Issue
KipKCan I update version online? Can you show me how to update to the 1.0.6.12 firmware more detail?Thanks
View ArticleClik here to view.
RE: Internet Connectivity Issue
StephenleCan I update version online? Can you show me how to update to the 1.0.6.12 firmware more detail?It's specific to the family of modems cvakulskas is using, the Motorola SB6120/6121/6141. Yours...
View ArticleHigh packet loss on multiple applications
Hello,I'm experiencing high packet loss within multiple applications (Dota 2, Skype, etc.). The interruptions in the game and cutting out of voice traffic seem to occur at the same time.I've run a...
View ArticleCox online backup and support very poor
Is anyone else having problems with the Cox online backup manager and getting support for it? I have called the toll-free support number that is dedicated for this service but get stuck on hold for...
View ArticleRE: Slowed internet wifi speeds
Well I used to be able to stream video flawlessly from my laptop to my xbox 360 or to my TV but for the last month and 1/2 that is nearly impossible. I'm running a home network consisting of 2 laptops...
View ArticleRE: Internet Connectivity Issue
So I've done some rewiring and so far no issues, and I haven't replaced the modem. Outside of this one issue (which apparently wasn't really cox's fault) I've been generally pleased with the service....
View ArticleRE: Slowed internet wifi speeds
Well the connection rate is usually proportionate to the wireless signal, and while connection rate itself doesn't apply a bottleneck, wireless signal problems that cause the connection rate to drop...
View ArticleClik here to view.
RE: Cisco DPC Cable Modem Question
No, I would say the cable modem is not defective and all signs point to a rather severe signal problem. There could be a secondary issue causing the overheating, and maybe the first modem did...
View ArticleCisco DPC Cable Modem Question
I obtained a "replacement" modem recently from the Cox Solution store on The old one failed when it gets really warm to touch and won't boot up. This new one gets very warm to touch also - it is a...
View Articlelost email
I have email at cox.net for years but now i can no longer find it. Where could it be going?
View Article